Connection Problem

  • Resolved Lucas Alexandre

    (@munichluca)


    6 years, 6 months ago

    When I post some article, it is not automatically shared.
    I have already tried to look at the panel and it always appears as ‘Error code: -32300’.

    What’s more, in the WordPress/Jetpack panel, he says he can not connect to the site.

    Please, how can I fix this?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    6 years, 6 months ago

    Jetpack uses your site’s XML-RPC file to communicate with WordPress.com. Unfortunately I cannot access that file on your site at the moment:
    https://clubeweb.com/xmlrpc.php

    If you use a security plugin to block access to the file, you’ll need to configure it to allow incoming and outgoing connections to /xmlrpc.php.

    If you do not use such plugin, you’ll want to contact your hosting provider and ask them if they currently block access to your site’s XML-RPC file.

    I hope this helps. Please get in touch again if you have any questions.

Viewing 1 replies (of 1 total)
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