Support » Fixing WordPress » Connection Lost/Connection Error

  • Hi guys!

    Whenever I update content on my site; I often get the “Connection Lost – saving in your browser cache” error.

    When I am not updating anything, the site runs smoothly, having really low pings at pingdom (less than a second).

    However when I try to write a blog post for example, the site suddenly becomes unresponsive, and pingdom shows 7-12 seconds or more, along with a connection ERROR code. Most often, the save feature fails and I have to repeat writing halfway of the post or whatever.

    This is a production site, so I don’t really want to do the usual troubleshooting of deactivating plugins and changing theme and so on. It has worked before so I just want some pointers to what the cause of this may be?

    I am running WP 4.6.1
    PHP 5.6.25
    Apache server hosted on

    Just letting the site “rest” for a few minutes brings it up to speed again. But I can forget working in multiple tabs like I do on other sites hosted on the same server.
    Any ideas?

    Plugins enabled:
    AddToAny Share Buttons 1.7
    Black Studio TinyMCE Widget 2.2.11
    Contact Form 7 4.5
    Google XML Sitemaps 4.0.8
    Page Builder by SiteOrigin 2.4.15
    SiteOrigin Widgets Bundle for Create
    Slider Revolution 5.2.6
    Uji Countdown Pro 2.0.7
    UpdraftPlus – Backup/Restore 1.12.20
    WooCommerce 2.6.4
    WooCommerce Helper 1.7.1
    WooCommerce Multilingual 3.8.6
    WooCommerce Stripe Gateway 3.0.2
    WooCommerce Subscriptions 2.0.19
    Wordfence Security 6.1.17
    WPML Media 2.1.22
    WPML Multilingual CMS
    WPML String Translation
    WPML Translation Management 2.2.2
    WP Rocket 2.8.11
    WP Smush 2.4.5

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  • Moderator t-p


    – Please check the error logs on your server for a more specific error message and see why it’s failing. If you need help locating them, ask your hosting provider to help you with that.
    – If you cannot find error logs or if you don’t find any helpful info in the error logs, try Enabling debugging and post the results.

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