Support » Plugin: Easy Digital Downloads - Simple eCommerce for Selling Digital Files » Connection lost. Saving has been disabled until you’re reconnected

Connection lost. Saving has been disabled until you’re reconnected

  • Resolved andrewfs125

    (@andrewfs125)


    6 months ago

    Hi,

    After installing EDD i get the following error when saving a page or post:

    Connection lost. Saving has been disabled until you’re reconnected.

    After deactivation of EDD everything is ok again.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Mihai Joldis

    (@misulicus)

    6 months ago

    Hey @andrewfs125

    It might have been just a temporary glitch on the server/WordPress side of things. I don’t believe EDD is the cause in this case. Can you perhaps try again a few more times and perhaps even try after a few hours to be sure.

    Thread Starter andrewfs125

    (@andrewfs125)

    6 months ago

    Hi Mihai,

    Thank you for your quick reply.

    I’ll try again later today and/or tomorrow if necessary and let you know the result(s).

    Rgz

    Andrew

    Thread Starter andrewfs125

    (@andrewfs125)

    6 months ago

    18:00 Activated EDD – Edited an existing page (1) and saved it- Clicked View Page and I see a previous version of the page.

    18:02 Deactivated EDD – Edited an existing page (1) and saved it – Clicked View Page and after a second or so I’m being sent from the edited page to the homepage.

    18:04 With EDD deactivated – Edited another existing page (2) and saved it – Clicked View Page and I’m seeing the correct page (2) without any problem.

    18:06 With EDD deactivated – Edited the first existing page (1) again and saved it – Clicked View Page and after a second or so I’m being sent from the edited page to the homepage.

    I’m gonna try again later

    Plugin Support Mihai Joldis

    (@misulicus)

    6 months ago

    Can you send us a message using the support form on our website please and provide the System Info report from the Downloads – Tools page and we will take a closer look too.

    Thread Starter andrewfs125

    (@andrewfs125)

    6 months ago

    Ok done

    Thread Starter andrewfs125

    (@andrewfs125)

    6 months ago

    190544

    Plugin Support Mihai Joldis

    (@misulicus)

    5 months, 4 weeks ago

    I’m marking this as resolved as we will take care of it via the Support channel.

Viewing 7 replies - 1 through 7 (of 7 total)
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