Support » Plugin: Jetpack by WordPress.com » Connection jetpack

  • Resolved LucaAb

    (@lucaab)


    The Jetpack plugin suddenly gives me this error: “The registration secrets sent by your site do not match the ones the Jetpack server has on record”.

    What should I do? I do not know how to proceed, I try to connect it with the appropriate button but always this error.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Cena

    (@cena)

    Hi there!

    I was going to run some diagnostics on your Jetpack connection, but it looks like you don’t currently have it active on your site. Would you mind activating Jetpack, then letting us know when you have done so?

    Best,

    Hi,

    I tried to connect it but it gives me that error..

    Plugin Contributor Cena

    (@cena)

    Hi!

    You don’t have to be connected, but Jetpack does need to be activated. Once you’ve got it enabled, just let us know and we can run some tests.

    Best,
    Cena

Viewing 3 replies - 1 through 3 (of 3 total)
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