Title: Connection issues
Last modified: November 14, 2022

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# Connection issues

 *  Resolved [mikesomersetinteractivecom](https://wordpress.org/support/users/mikesomersetinteractivecom/)
 * (@mikesomersetinteractivecom)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/connection-issues-7/)
 * I’m unable to upload my catalog to Pinterest. There does not seem to be a way
   to fix the feed from either end; Pinterest nor WooCommerce.
 * Screenshots:
    [https://ibb.co/HKXdwWY](https://ibb.co/HKXdwWY) [https://ibb.co/YjhXzPz](https://ibb.co/YjhXzPz)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fconnection-issues-7%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [Christian](https://wordpress.org/support/users/christian1983/)
 * (@christian1983)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/connection-issues-7/#post-16199867)
 * Hey [@mikesomersetinteractivecom](https://wordpress.org/support/users/mikesomersetinteractivecom/)
 * Hope you are doing well!
 * Did you change the domain recently? or migrate your site to a WordPress/WooCommerce
   site?
 * Best,
    Christian
 *  Thread Starter [mikesomersetinteractivecom](https://wordpress.org/support/users/mikesomersetinteractivecom/)
 * (@mikesomersetinteractivecom)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/connection-issues-7/#post-16201126)
 * Hi Christian,
 * No, it was disconnected for a period of time and then just tried to reconnect.
   Always been the same domain and a WP/WC site.
 *  Plugin Support [Christian](https://wordpress.org/support/users/christian1983/)
 * (@christian1983)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/connection-issues-7/#post-16234294)
 * Hey [@mikesomersetinteractivecom](https://wordpress.org/support/users/mikesomersetinteractivecom/)
 * Thanks for your patience.
 * please follow these steps:
    1. Go to the Settings tab on “Marketing > Pinterest”
   2. Disable “Enable product sync” 3. Enable “Erase Plugin Data” and Save 4. Go
   to the Connection tab on ​“Marketing > Pinterest” 5. Disconnect your account 
   by clicking on “Disconnect”  6. Deactivate and uninstall “Pinterest for WooCommerce”**—
   At this point, no feed should be present on /wp-content/uploads, no settings 
   on the table wp-options, no Scheduled actions related to Pinterest, and no feed
   registered on Pinterest—** 7. Install again “Pinterest for WooCommerce” 8. Restart
   the Pinterest onboarding  9. Wait for 24hs until Pinterest approves the catalog​
 * Let us know.
 * Best,
    Christian
 *  Thread Starter [mikesomersetinteractivecom](https://wordpress.org/support/users/mikesomersetinteractivecom/)
 * (@mikesomersetinteractivecom)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/connection-issues-7/#post-16235403)
 * Ok, I’ve done this walkthrough. I’ll follow up in a few days with an update.
 *  Plugin Support [Christian](https://wordpress.org/support/users/christian1983/)
 * (@christian1983)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/connection-issues-7/#post-16264925)
 * Hey [@mikesomersetinteractivecom](https://wordpress.org/support/users/mikesomersetinteractivecom/),
 * Since we haven’t heard back from the OP in a while, I’m going to mark this as
   resolved – if you have any further questions, you can start a new thread.
 * Best,
    Christian

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Connection issues’ is closed to new replies.

 * ![](https://ps.w.org/pinterest-for-woocommerce/assets/icon.svg?rev=2619817)
 * [Pinterest for WooCommerce](https://wordpress.org/plugins/pinterest-for-woocommerce/)
 * [Support Threads](https://wordpress.org/support/plugin/pinterest-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/pinterest-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/pinterest-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/pinterest-for-woocommerce/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [Christian](https://wordpress.org/support/users/christian1983/)
 * Last activity: [3 years, 4 months ago](https://wordpress.org/support/topic/connection-issues-7/#post-16264925)
 * Status: resolved