Title: Connection Issue with Jetpack
Last modified: August 12, 2021

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# Connection Issue with Jetpack

 *  Resolved [mythreeseasons](https://wordpress.org/support/users/mythreeseasons/)
 * (@mythreeseasons)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/connection-issue-with-jetpack/)
 * I get an error message on my wordpress.org dashboard: Error My Three Seasons 
   is not connected.: 200
 * I keep attempting to reconnect, but it’s not working. I see the stats, so I’m
   confused. Not sure what to do.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [deathlynotes](https://wordpress.org/support/users/deathlynotes/)
 * (@deathlynotes)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/connection-issue-with-jetpack/#post-14762357)
 * Hello [@mythreeseasons](https://wordpress.org/support/users/mythreeseasons/)
 * Could you please post your site URL here so that we can have a look?
 * If you want it to remain private, you can also contact us [via this contact form](https://jetpack.com/contact-support/?rel=support&hpi=1).
   If you choose to reach out directly, please include a link to this thread.
 * Thanks!
 * Let me know if you have any questions.
 * My best regards,
 * Michelle C.
 *  Thread Starter [mythreeseasons](https://wordpress.org/support/users/mythreeseasons/)
 * (@mythreeseasons)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/connection-issue-with-jetpack/#post-14766266)
 * I’m not sure if you received my email!
    This is my site: mythreeseasons.com
 *  Anonymous User 18700194
 * (@anonymized-18700194)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/connection-issue-with-jetpack/#post-14772580)
 * Hi [@mythreeseasons](https://wordpress.org/support/users/mythreeseasons/) –
 * I’d suggest checking if you have any security plugins activated that might be
   blocking our requests. If not, try contacting your hosting provider and asking
   them to check their security logs to see if they are blocking or otherwise limiting
   incoming and outgoing connections over XML-RPC. Jetpack uses this file to communicate
   with your site, but some hosts block connection requests to that file.
 * Our requests look like the following:
 * – File: [https://www.mythreeseasons.com//xmlrpc.php](https://www.mythreeseasons.com//xmlrpc.php)
   –
   User-agent header: Jetpack by WordPress.com – IPs: [https://jetpack.com/support/hosting-faq/#jetpack-whitelist](https://jetpack.com/support/hosting-faq/#jetpack-whitelist)
 * Please ask them to whitelist the IP addresses listed above. Note that these IP
   addresses could change (or more could be added) at any time, which could break
   your connection to Jetpack. For this reason, we actually discourage whitelisting
   specific IPs, although with some hosts it may be the only option.
 * Let us know how that goes.
 *  Anonymous User 18700194
 * (@anonymized-18700194)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/connection-issue-with-jetpack/#post-14796991)
 * Hi there,
 * It has been more than one week since we have heard from you, so I’m marking this
   topic as resolved.
 * But If you have any further questions or need some more help, you’re welcome 
   to reply here or open another thread.
 *  Thread Starter [mythreeseasons](https://wordpress.org/support/users/mythreeseasons/)
 * (@mythreeseasons)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/connection-issue-with-jetpack/#post-14797054)
 * It appears you never got my emails. I asked a number of questions. This issue
   was never resolved…

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Connection Issue with Jetpack’ is closed to new replies.

 * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237)
 * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq)
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 * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [mythreeseasons](https://wordpress.org/support/users/mythreeseasons/)
 * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/connection-issue-with-jetpack/#post-14797054)
 * Status: resolved