Support » Plugin: Facebook for WooCommerce » Connection Issue – Oops, something went wrong.

  • Resolved mypurselady

    (@mypurselady)


    Facebook for WooCommerce will not connect. I’ve delete all catalogs, recreate catalogs, delete and reinstalled the app 3 times. Nothing will work; i get through the entire process, i even get the approved email, but cannot connect.

    The page I need help with: [log in to see the link]

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  • Plugin Support AJ a11n

    (@amandasjackson)

    Hi @mypurselady

    First, make sure you’re updated to the latest version of the “Facebook for WooCommerce” plugin.

    If you still experience issues, it may be that your currency is not supported. If your WooCommerce default currency is not on this list, some folks have had success temporarily changing their currency to a supported one (USD, CAD, GBP, EUR) to connect and then changing it back afterward. However, this isn’t an officially recommended workaround so we can’t guarantee that it will work.

    Plugin Support AJ a11n

    (@amandasjackson)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

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