Title: Connection Issue
Last modified: August 12, 2026

---

# Connection Issue

 *  [henriqpohl](https://wordpress.org/support/users/henriqpohl/)
 * (@henriqpohl)
 * [2 days, 17 hours ago](https://wordpress.org/support/topic/connection-issue-25/)
 * Hi, recently Im having this issue with 2 sites into the Wordfence Central in 
   connection issues:
   “**An error occurred and we were unable to load the data from
   the server.**
 * The server encountered an error processing your request.
   Wordfence Central is
   still having trouble communicating with your site.
 * Try reloading the page, or contact support if the problem persists.”
   On each 
   site I tried to disconnect from Wordfence and connect again however another issue
   there:“**Error**[](https://internationaldrivingpermit.org/wp-admin/admin.php?page=Wordfence#)
 * Unable to communicate with Wordfence Central”
   All REST API is responding correct,
   how can I solve this issue without create another key.Thanks.

Viewing 1 replies (of 1 total)

 *  Plugin Support [wfpeter](https://wordpress.org/support/users/wfpeter/)
 * (@wfpeter)
 * [6 hours, 20 minutes ago](https://wordpress.org/support/topic/connection-issue-25/#post-18993966)
 * Hi [@henriqpohl](https://wordpress.org/support/users/henriqpohl/), sorry to see
   this is happening.
 * Would it be possible to try reconnecting from the site’s end by logging in as
   an admin? After removing any sites from the “Connection Issues” tab in Central,
   navigate to **Wordfence > Tools > Diagnostics > Other Tests > Clear all Wordfence
   Central connection data**. Clear the connection data and then from the Wordfence
   Dashboard, click on “**Connect this site**” in the Wordfence Central widget.
 * This may resolve the issue, but if it doesn’t, please leave the site in Central’s“
   Connection Issues” tab when it ends up there again and send the **email address
   only **of the Central account owner to **wftest @ wordfence . com**.
 * Please put your **forum username in the email’s subject** and **let me know here
   once you’ve sent it, as the inbox is unmonitored**.
 * Many thanks,
   Peter.

Viewing 1 replies (of 1 total)

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## Tags

 * [connection issues](https://wordpress.org/support/topic-tag/connection-issues/)

 * 1 reply
 * 2 participants
 * Last reply from: [wfpeter](https://wordpress.org/support/users/wfpeter/)
 * Last activity: [6 hours, 20 minutes ago](https://wordpress.org/support/topic/connection-issue-25/#post-18993966)
 * Status: not resolved