Title: Connection issue!
Last modified: August 11, 2026

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# Connection issue!

 *  [sbairr](https://wordpress.org/support/users/sbairr/)
 * (@sbairr)
 * [13 hours, 14 minutes ago](https://wordpress.org/support/topic/connection-issue-24/)
 * hi. I just realized that my site is not working and have the following error 
   message:
 * cURL error 28: Operation timed out after 30002 milliseconds
 * I’ve been advised to contact your host about PHP_FCGI_CHILDREN settings. I use
   Bluehost but I am unable to login into my admin account on WP because of the 
   Jetpack error. I need help fixing this asap!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fconnection-issue-24%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Jenny (a11n)](https://wordpress.org/support/users/jennywp/)
 * (@jennywp)
 * [11 hours, 40 minutes ago](https://wordpress.org/support/topic/connection-issue-24/#post-18990908)
 * Hey there,
 * On our end, it looks like your site is properly connected to Jetpack right now.
   However, that cURL error 28 timeout means your host is limiting how many connections
   can run to your site at once, which is stopping Jetpack from connecting properly
   all the time. This is a server-side setting, not something we can adjust from
   our end.
 * I recommend you reach out to Bluehost support and ask them if they’re blocking
   Jetpack’s connections or limiting outgoing and incoming connections over XML-
   RPC. Then, ask them to:
 * 1. Allowlist connections to and from *.wordpress.com. 
 * 2. Allowlist the following IP ranges: [https://jetpack.com/support/how-to-add-jetpack-ips-allowlist/](https://jetpack.com/support/how-to-add-jetpack-ips-allowlist/)
 * Let us know how it goes!

Viewing 1 replies (of 1 total)

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## Tags

 * [bluehost](https://wordpress.org/support/topic-tag/bluehost/)
 * [error 28](https://wordpress.org/support/topic-tag/error-28/)
 * [wp-admin](https://wordpress.org/support/topic-tag/wp-admin/)

 * 1 reply
 * 2 participants
 * Last reply from: [Jenny (a11n)](https://wordpress.org/support/users/jennywp/)
 * Last activity: [11 hours, 40 minutes ago](https://wordpress.org/support/topic/connection-issue-24/#post-18990908)
 * Status: not resolved