Support » Plugin: CF7 Google Sheets Connector » Connection is ok but sheets never updates

  • Resolved jstuts5797

    (@jstuts5797)


    I have the form setup… I have the sheets setup.. In the COLUMN names I have all lower case and it matches the CF7 tags. I have no debug errors and it says connection is active… yet when a form gets submitted, the data never ends up on my google sheet. I’m not getting any errors anywhere.

    To clear some confusion.. in your instructions you said that you MUST name column A as “date”. I’m guessing this is no matter what? I have a “datepurchased” column as well.. but no where in my actual for is a “date” field… but I still added it to column A per your instructions… is this correct or maybe what is causing my issues?

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  • actually in the debug log I just noticed I AM getting the following error: ” [ERROR_MSG] => Error in Google Request”

    Plugin Author Abdullah WesternDeal

    (@westerndeal)

    Hi @jstuts5797,

    It seems you have not send us whole log for “[ERROR_MSG] => Error in Google Request”.

    Can you paste the contact form entries over here so that we can make sure you are sending correct data to the sheet.

    Make sure that the contact form field names and Google Sheet header name must be same and must not have capital letter, space, special characters except hyphen(-).

    Example: Your Name must be your-name, Email must be email.

    Hope this helps. Let us know.

    Thanks
    Abdullah

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