Connection failed

Resolved codeexplorer1
(@codeexplorer1)

3 months, 2 weeks ago
Hi,

I am also facing the Connection failed issue. The site was working fine since last few months. Then when I checked it was showing the connection failed issue. I have discussed with the hosting provider. They told me that the port is 11211. I have also set the same Whereas the host is localhost.

Please guide. Thanks

Following are the settings:

Memcached Extension: Enabled
Redis Extension: Enabled
Connection Test: Failed

The report details are as follows:

Report number: OTGUTCIM

Report date: 08/17/2023 11:53:22
- This topic was modified 3 months, 2 weeks ago by codeexplorer1.

Viewing 11 replies - 1 through 11 (of 11 total)

Plugin Support qtwrk
(@qtwrk)

3 months, 2 weeks ago
```
<?php
    $mc = new Memcached();
    $mc->addServer('127.0.0.1', 11211);
    $mc->set('foo', 'bar');
    $value = $mc->get('foo');
    echo $value;
```
if you create a php file with above code, access by browser, what does it return ?
Thread Starter codeexplorer1
(@codeexplorer1)

3 months, 2 weeks ago
The above code is not returning any value. It is blank.

Following are the settings::
- This reply was modified 3 months, 2 weeks ago by codeexplorer1.
Plugin Support qtwrk
(@qtwrk)

3 months, 2 weeks ago

then it means the Memcached is not running , please check with your provider

Thread Starter codeexplorer1
(@codeexplorer1)

3 months, 2 weeks ago

I have checked with them and they said it is enabled and in the wordpress settings also it is shown as enabled. I am presenting here two screenshots, one is of wordpress and another of phpinfo.php that the service provider has given. Am I doing something wrong?

https://ibb.co/JKcndj1

https://ibb.co/McXKx6M

Plugin Support qtwrk
(@qtwrk)

3 months, 2 weeks ago

you can forward them above script

when people talk about Memcached with PHP , there are 2 parts

the one in your phpinfo page is the extension that enables PHP to be able to connect to memcached , it’s like the middle-ware

where the memcached server process will be bond and listenning at port 11211 to accept the connection from PHP

so you basically have the extension enabled, but doesn’t have Memcached server process

Thread Starter codeexplorer1
(@codeexplorer1)

3 months, 2 weeks ago

Thank you. I will ask them to run the script.

Thread Starter codeexplorer1
(@codeexplorer1)

3 months, 2 weeks ago

I have asked Godaddy Technical Team. For almost an hour’s time they fail to understand what to do. Then again hey have told that since it is showing on phpinfo page it means it is running.

I don’t know what to do. I am thinking to move my hosting to some other service provider.
Plugin Support qtwrk
(@qtwrk)

3 months, 2 weeks ago
you can forward them these links

https://www.godaddy.com/help/is-memcached-working-40532

https://www.godaddy.com/help/install-the-memcached-daemon-40463

https://www.godaddy.com/help/how-do-i-install-memcached-on-my-linux-server-40534

but I don’t think shared hosting plan will have Memcached daemon , a VPS plan or higher might be required.
- This reply was modified 3 months, 2 weeks ago by qtwrk.
Thread Starter codeexplorer1
(@codeexplorer1)

3 months, 2 weeks ago
You are right shared hosting doesn’t have Memcached daemon, but their backend team was also not able to check, when I have forwarded to them. They first told it will take 30 minutes, after that they will be able to telnet. After 30 minutes they said it is running fine. Then I told them that the following memcache code is not returning the desired result, they just told that they check through phpinfo page only. Anyway, thanks for your guidance and help. I have decided to change the service provider as GoDaddy team is not able to address the issue.
```
<?php $mc = new Memcached(); $mc->addServer('127.0.0.1', 11211); $mc->set('foo', 'bar'); $value = $mc->get('foo'); echo $value; ?>
```
Plugin Support qtwrk
(@qtwrk)

3 months, 2 weeks ago

you could check our hosting partner list that you may find a suitable one for you 🙂

Thread Starter codeexplorer1
(@codeexplorer1)

3 months, 1 week ago

Thank you. 🙂

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