Title: Connection error
Last modified: March 25, 2021

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# Connection error

 *  [lilya3200](https://wordpress.org/support/users/lilya3200/)
 * (@lilya3200)
 * [5 years ago](https://wordpress.org/support/topic/connection-error-49/)
 * help me figure it out
    1) Updates do not come to WordPress .. now version 5.4
   is installed … but there are no updates. the same goes for plugins [https://prnt.sc/10uzjbh](https://prnt.sc/10uzjbh)
 * 2) in plugins it is not possible to view new ones and install them [https://prnt.sc/10uzkpi](https://prnt.sc/10uzkpi)
 * 3) when connecting with the constructor plugin Elementor gives an error [https://prnt.sc/10uzlgo](https://prnt.sc/10uzlgo),
   it is not possible to connect to it
 * 4) WordPress also gives one critical error [https://prnt.sc/10uzn22](https://prnt.sc/10uzn22)
 * how can these Problems be solved?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fconnection-error-49%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Olga Bulat](https://wordpress.org/support/users/olgabulat/)
 * (@olgabulat)
 * [5 years ago](https://wordpress.org/support/topic/connection-error-49/#post-14232893)
 * It appears that you have a problem with your hosting provider, can you contact
   them?
 *  Thread Starter [lilya3200](https://wordpress.org/support/users/lilya3200/)
 * (@lilya3200)
 * [5 years ago](https://wordpress.org/support/topic/connection-error-49/#post-14238035)
 * The hosting provider does not see the error, and does not understand what they
   want from him …((((((
 *  [Olga Bulat](https://wordpress.org/support/users/olgabulat/)
 * (@olgabulat)
 * [5 years ago](https://wordpress.org/support/topic/connection-error-49/#post-14247229)
 * [@lilya3200](https://wordpress.org/support/users/lilya3200/), you are using Elementor
   with WordPress. If you use a commercial theme or plugin and need support, please
   go to their official support channel. In order to be good stewards of the WordPress
   community, and encourage innovation and progress, we feel it’s important to direct
   people to those official locations.
 * [https://elementor.com/support/](https://elementor.com/support/)
 * Forum volunteers are also not given access to commercial products, so they would
   not know why your commercial theme or plugin is not working properly. This is
   one other reason why volunteers forward you to the commercial product’s vendors.
   The vendors are responsible for supporting their commercial product.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Connection error’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [Olga Bulat](https://wordpress.org/support/users/olgabulat/)
 * Last activity: [5 years ago](https://wordpress.org/support/topic/connection-error-49/#post-14247229)
 * Status: not resolved

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