Title: CONNECTION ERROR
Last modified: March 13, 2021

---

# CONNECTION ERROR

 *  Resolved [cfm168](https://wordpress.org/support/users/cfm168/)
 * (@cfm168)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/connection-error-48/)
 * Hello,
 * Dashboard showing the following error messages:
 * “CONNECTION_ERROR : “Operation timed out after 10001 milliseconds with 0 bytes
   received_FAILED_TO_USE_FILE_GET_CONTENTS””.
 * See screenshot: [https://ibb.co/xqRX0xQ](https://ibb.co/xqRX0xQ)
 * Please help. Thanks in advance!

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [alexandergull](https://wordpress.org/support/users/alexandergull/)
 * (@alexandergull)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/connection-error-48/#post-14177145)
 * Hello [@cfm168](https://wordpress.org/support/users/cfm168/)
 * What version of the plugin is actually installed now?
 * Best regards,
 *  Thread Starter [cfm168](https://wordpress.org/support/users/cfm168/)
 * (@cfm168)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/connection-error-48/#post-14177159)
 * Version 5.153.6
 *  Plugin Author [alexandergull](https://wordpress.org/support/users/alexandergull/)
 * (@alexandergull)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/connection-error-48/#post-14177169)
 * Please, contact us via the ticket system. We need to know your account personal
   data.
 * Just link this thread to a new ticket.
 * [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open)
 * Best regards,
 *  [thordar](https://wordpress.org/support/users/thordar/)
 * (@thordar)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/connection-error-48/#post-14184882)
 * Hi Cleantalk support,
 * I have the same problem for all my clients (ca 10). I have the latest version
   of the app installed, but get this Connection error message:
 *  CONNECTION_ERROR : “cURL error 28: Connection timed out after 10000 milliseconds”
 * And for a new client also the message that there is a wrong key, even though 
   in the Cleantalk Admin the key is OK, and the plugin is active.
 * One client who has not updates the plugin for a long time is the only one without
   these problems…
 * Can I create a ticket for this just like described above?
 * Thanks,
    Wietske
 *  Thread Starter [cfm168](https://wordpress.org/support/users/cfm168/)
 * (@cfm168)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/connection-error-48/#post-14185073)
 * The issue has been resolved after direct reporting the developer.
 *  [SergeM](https://wordpress.org/support/users/serge00/)
 * (@serge00)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/connection-error-48/#post-14185098)
 * Hello, [@thordar](https://wordpress.org/support/users/thordar/).
 * Yes, of course. Please, create a private ticket here:
    [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open)
 * We will check your CleanTalk profile and everything that is required.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘CONNECTION ERROR’ is closed to new replies.

 * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.gif?rev=3539767)
 * [CleanTalk Anti-Spam. Spam Firewall & Bot protection](https://wordpress.org/plugins/cleantalk-spam-protect/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cleantalk-spam-protect/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cleantalk-spam-protect/)
 * [Active Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/)

 * 6 replies
 * 4 participants
 * Last reply from: [SergeM](https://wordpress.org/support/users/serge00/)
 * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/connection-error-48/#post-14185098)
 * Status: resolved