Title: Connection error
Last modified: March 6, 2018

---

# Connection error

 *  Resolved [hopps1945](https://wordpress.org/support/users/hopps1945/)
 * (@hopps1945)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/connection-error-23/)
 * Using the UPS plugin does not give me shipping prices and debugging on I get 
   this:
 * UPS Request Failed:
 * cURL error 35: Unknown SSL protocol error in connection to onlinetools.ups.com:
   443
 * UPS Request:
 * <?xml version=”1.0″ ?>
    <AccessRequest xml:lang=’en-US’> <AccessLicenseNumber
   >8D3FCD813426F87D</AccessLicenseNumber> <UserId>*****</UserId> <Password>******
   </Password> </AccessRequest> <?xml version=”1.0″ ?> <RatingServiceSelectionRequest
   > <Request> <TransactionReference> <CustomerContext>Rating and Service</CustomerContext
   > <XpciVersion>1.0</XpciVersion> </TransactionReference> <RequestAction>Rate</
   RequestAction> <RequestOption>Rate</RequestOption> </Request> <PickupType> `01`
   <Description>Daily Pickup</Description> </PickupType> <CustomerClassification
   > `00` </CustomerClassification> <Shipment> <Description>WooCommerce Rate Request
   </Description> <Shipper> <ShipperNumber>78374V</ShipperNumber> <Address> <AddressLine
   ></AddressLine> <City>Nine Mile Falls</City> <PostalCode>99026</PostalCode> <
   CountryCode>US</CountryCode> </Address> </Shipper> <ShipTo> <Address> <StateProvinceCode
   >WA</StateProvinceCode> <City>NEWMAN LAKE</City> <PostalCode>99025</PostalCode
   > <CountryCode>US</CountryCode> </Address> </ShipTo> <ShipFrom> <Address> <AddressLine
   ></AddressLine> <City>Nine Mile Falls</City> <PostalCode>99026</PostalCode> <
   CountryCode>US</CountryCode> <StateProvinceCode>WA</StateProvinceCode> </Address
   > </ShipFrom> <Service> `03` </Service> <Package> <PackagingType> `02` <Description
   >Package/customer supplied</Description> </PackagingType> <Description>Rate</
   Description> <Dimensions> <UnitOfMeasurement> `IN` </UnitOfMeasurement> <Length
   >30.00</Length> <Width>17.00</Width> <Height>7.00</Height> </Dimensions> <PackageWeight
   > <UnitOfMeasurement> `LBS` </UnitOfMeasurement> <Weight>13</Weight> </PackageWeight
   > </Package> <RateInformation> <NegotiatedRatesIndicator /> </RateInformation
   > </Shipment> </RatingServiceSelectionRequest>

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [hopps1945](https://wordpress.org/support/users/hopps1945/)
 * (@hopps1945)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/connection-error-23/#post-10046783)
 * Problem Fixed. had to update my PHP.
 *  [xadapter](https://wordpress.org/support/users/xadapter/)
 * (@xadapter)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/connection-error-23/#post-10046812)
 * Hi hopps1945,
 * Great to know that it is fixed.
    If you like our plugin or support, you can always
   drop in a review [here](https://wordpress.org/plugins/ups-woocommerce-shipping-method/#reviews).
 * We are here to help always.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Connection error’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/ups-woocommerce-shipping-method_0073aa.
   svg)
 * [UPS WooCommerce Shipping Method Plugin](https://wordpress.org/plugins/ups-woocommerce-shipping-method/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ups-woocommerce-shipping-method/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ups-woocommerce-shipping-method/)
 * [Active Topics](https://wordpress.org/support/plugin/ups-woocommerce-shipping-method/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ups-woocommerce-shipping-method/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ups-woocommerce-shipping-method/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [xadapter](https://wordpress.org/support/users/xadapter/)
 * Last activity: [8 years, 3 months ago](https://wordpress.org/support/topic/connection-error-23/#post-10046812)
 * Status: resolved