Support » Installing WordPress » Connecting WordPress Software to MySQL

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  • As far as I can tell, is parked domain. Which means that domain name servers don’t point to your hosting. Before you could do anything, you’ll have to fix that.

    Thank you so much for taking the time to help me.
    I’ve contacted the company who I registered my domain name with and they said it should be updated within 48 hours.

    Well, yes, it can take up to 48 hours for DNS change to propagate throughout the world (but it usually takes much less, especially if you use Google as your DNS resolver locally). Once DNS change takes place you’ll be able to continue with the WordPress installation.

    • This reply was modified 1 year, 1 month ago by  sinip.

    Now the domain is not parked any longer, but it doesn’t point to your WP installation, or you didn’t install WordPress yet.

    Hi – Now the domain is no longer parked i’ve tried to continue with the installation of WordPress and i’m now getting this error message.

    You don’t have permission to access /wp-admin/install.php on this server.
    Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

    Is this something I should ask my hosting provider about?


    Yes I think so.
    Looks like something’s misconfigured in your WordPress installation or you didn’t install it properly (or at all). Does your host offers some automated installation tool, like Softaculous? If it does, it could be the fastest path to getting everything installed properly. Anyway, if you’re stuck and don’t know how to continue, by all means contact hosting support and ask them to help you with WordPress installation.
    OK, you have cPanel – so 99.999% you have a Softaculous inside your cPanel as well. From there you can properly install WP in a few minutes.

    Looks like you’ve got it, finally. 🙂
    Could you mark the topic as “resolved”?

    Yes, all sorted now. Thanks very much for your help.

Viewing 8 replies - 1 through 8 (of 8 total)
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