Support » Plugin: iThemes Security (formerly Better WP Security) » Connecting to BackupBuddy

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  • Hi,

    No tricks needed. When you select the Backups page does it redirect you to your BackupBuddy backup page? What versions are you using?

    Thanks,

    Gerroald

    Yes and no. The “Backups” link on the sidebar under “Security” does link over to BackupBuddy (very cool!), but on a new install, the dashboard will suggest that we schedule backups even if they are already scheduled in BackupBuddy.

    We’re using BackupBuddy 5.2.0.7 and iThemes Security 4.6.12. Maybe this isn’t a core functionality, but to my type A personality, I get twitches and go into convulsions when things don’t sync 😉

    Hey,

    You shouldn’t be seeing the dashboard notice if you have BackupBuddy schedules rolling. Could you try clicking “Fix it” and then clearing your cache and see if that helps?

    Thanks,

    Gerroald

    Hi Gerroald,

    I think the issue has to do with the version of BackupBuddy. I’m seeing that sites running older versions of BackupBuddy are not syncing with iThemes Security.

    By installing the newest version of BackupBuddy (5.2.0.7) the reminder disappears. We’ll make sure to update all of our sites to the latest version. Thank you and our apologies for the trouble.

Viewing 4 replies - 1 through 4 (of 4 total)
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