Connecting Site Kit / Website Property Labeled Undefined

  • Resolved similarfrequencies83

    (@similarfrequencies83)


    3 years, 8 months ago

    Good Day!

    I’m in the process of setting up Site Kit. For some reason, while connecting the app is labeling my website property as “Undefined”. I’ve seen many connect with Site Kit and their actual website address labeled correctly.

    States “ To verify that you own UNDEFINED and help set up your Search Console, SiteKit.withgoogle.com wants to access UNDEFINED and your Google account data.”

    And so on…

    If one knows, Why is this? How would I correct it?

    Thank Max!

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Juragan Chenel

    (@juragan20)

    3 years, 8 months ago

    Thans salam kenal

    Plugin Support James Osborne

    (@jamesosborne)

    3 years, 8 months ago

    Thanks for reaching out. Hopefully we can assist. In order to determine the cause please share your Site Health information here or privately we can investigate this further.

    Thread Starter similarfrequencies83

    (@similarfrequencies83)

    3 years, 8 months ago

    Good Day! Thank You @juragan20
    Good Day to you as well James!
    Thank You for Responding.
    I’m still learning…..It’s probably something simple to fix.
    I’m sending information over to the private link you provided me.

    Plugin Support James Osborne

    (@jamesosborne)

    3 years, 8 months ago

    @similarfrequencies83 Many thanks for sharing. While nothing immediately stands out from the information provided I noticed an SSO MU plugin active, which I believe is hosting related. Can you inform me whether you used your hosting panel to login to your WordPress site?

    If you’d like to attempt setup once more please follow the steps below:

    1. Temporarily switch your “WordPress Address (URL)” and “Site Address (URL)” from https://yourwebsite.com to http://yourwebsite.com in your WordPress General Settings configuration. (please replace yourwebsite.com with your own website name)
    2. Log back into your site once requested and then undo the changes you made (reverting back to the full address with https
    3. Open a browser incognito window
    4. Attempt setup once more
    Plugin Support James Osborne

    (@jamesosborne)

    3 years, 8 months ago

    @similarfrequencies83 Just following up with you on this issue. We’ve been able to recreate this experience and it looks like it occurs when there is no site name defined when using the WordPress customizer, or in some cases theme configuration.

    Many thanks for identifying this issue, we’ll work on a way to improve the notice going forward. In the meantime please inform me whether you were able to proceed with setup as expected, despite the notice.

    Renee Johnson

    (@reneesoffice)

    3 years, 8 months ago

    @similarfrequencies83 since we have not heard from you, I am marking your topic as resolved. If you need further assistance, please feel free to open a new support topic.

    Thread Starter similarfrequencies83

    (@similarfrequencies83)

    3 years, 8 months ago

    Good Day/Evening!

    I do apologize for not responding to you all. I have since deactivated the plugin. But, because I will be partnering with Google soon, the plugin will be downloaded again. I will inform you on how it goes!

    Thank You All for responding!

    My Best,

    Max

    Plugin Support James Osborne

    (@jamesosborne)

    3 years, 8 months ago

    Great, thanks for the update Max. And yes, be sure to get in touch after testing.

Viewing 8 replies - 1 through 8 (of 8 total)
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