Title: Connecting issues
Last modified: August 31, 2016

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# Connecting issues

 *  [mycyberhosting](https://wordpress.org/support/users/mycyberhosting/)
 * (@mycyberhosting)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/connecting-issues/)
 * Hi, i transfered my website from domaine blgor-gratuit.me to [new domain](http://monderniersiteinternet.fr/).
   
   But when i want to connect Jetpack it keeps on saying to me :
 * > Details d’erreur: The Jetpack server was unable to communicate with your site[
   > HTTP 403]. Ask your web host if they allow connections from WordPress.com. 
   > If you need further assistance, contact Jetpack Support: [http://jetpack.me/support/](http://jetpack.me/support/)
 * [https://wordpress.org/plugins/jetpack/](https://wordpress.org/plugins/jetpack/)

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Ryan C.](https://wordpress.org/support/users/ryanc413/)
 * (@ryanc413)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/connecting-issues/#post-7394158)
 * While your site is publicly accessible, we cannot access your site’s XML-RPC 
   file:
    [http://monderniersiteinternet.fr/xmlrpc.php](http://monderniersiteinternet.fr/xmlrpc.php)
 * This file is used by Jetpack and other plugins and apps to connect to your site,
   and must return the following message:
 * > XML-RPC server accepts POST requests only.
 * Since your site returns a “403 Forbidden” error for this page, I would recommend
   that you check the following:
 * 1) Can you see the /xmlrpc.php file at the root of your WordPress installation
   when accessing your site via FTP?
 * 2) Do you use any security plugins that may block access to this file? If so,
   could you try to disable them?
 * 3) Does your hosting provider block access to this file? If you don’t find any
   plugin that may block access to the file on your site, I would recommend that
   you get in touch with your host.
 * After you resolve the issue above, you can try connecting Jetpack again. Please
   let me know how that works for you, and we can go from there!

Viewing 1 replies (of 1 total)

The topic ‘Connecting issues’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Ryan C.](https://wordpress.org/support/users/ryanc413/)
 * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/connecting-issues/#post-7394158)
 * Status: not resolved