Title: connecting
Last modified: November 20, 2022

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# connecting

 *  Resolved [ricardobuenoz](https://wordpress.org/support/users/ricardobuenoz/)
 * (@ricardobuenoz)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/connecting-4/)
 * Hello, i just have a problem to connect the plugin to my facebook site. I get
   everytime the message that i don´t have the permission to connected to my store
   but i´m the store owner and manager. i really don´t get the problem

Viewing 1 replies (of 1 total)

 *  [anastas10s](https://wordpress.org/support/users/anastas10s/)
 * (@anastas10s)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/connecting-4/#post-16219263)
 * Hi there [@ricardobuenoz](https://wordpress.org/support/users/ricardobuenoz/)
   👋
 * Thanks for reaching out, happy to help!
    From what I gather, an error about not
   having the correct permission appears while trying to connect the `Facebook for
   WooCommerce` plugin, with your Facebook page.
 * How far are you able to proceed, while following the `Getting Started` guide,
   [directly linked here](https://woocommerce.com/document/facebook-for-woocommerce/#getting-started)?
 * In order to investigate further, could you please share a copy of your site’s
   System Status? You can find it via `WooCommerce > Status`. Select `Get system
   report` and then `Copy for support`. 
 * Additionally, could you also provide us with the **fatal error logs** (if any)
   under `WooCommerce > Status > Logs`.
 * Once you’ve copied each, you can either paste them in your response here, or 
   use [https://pastebin.com/](https://pastebin.com/) for pasting it there and sharing
   it with us.
 * A picture is worth a thousand words, as the saying goes, therefore, could you
   also share a screenshot of the screen where the error message appears, please?
   [https://snipboard.io/](https://snipboard.io/) is a good (online) tool of choice
   for sharing it here.
 * Looking forward to hearing from you!

Viewing 1 replies (of 1 total)

The topic ‘connecting’ is closed to new replies.

 * ![](https://ps.w.org/facebook-for-woocommerce/assets/icon.svg?rev=3469606)
 * [Meta for WooCommerce](https://wordpress.org/plugins/facebook-for-woocommerce/)
 * [Support Threads](https://wordpress.org/support/plugin/facebook-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/facebook-for-woocommerce/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [anastas10s](https://wordpress.org/support/users/anastas10s/)
 * Last activity: [3 years, 5 months ago](https://wordpress.org/support/topic/connecting-4/#post-16219263)
 * Status: resolved