Support » Plugin: Elfsight Social Photo Feed » Connected, but feed does not show up

  • Resolved cucurutcho

    (@igorshiota)


    Hey guys, I’m trying to add the feed to http://theneroliroom.beutifi-website.com/, and in the dashboard of the plugin it says I’m connected with the access token and everything, but the feed is not showing up… even in the backend, after you connect, you usually can see a preview of the feed on the right hand side of the “Installation” tab, but that’s not showing up as well. I already did the last updated. What could be wrong?

    The page I need help with: [log in to see the link]

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  • Plugin Author elfsight

    (@elfsight)

    Hello igorshiota,

    Thank you for using InstaShow!

    We’ve checked, and from what we see on our side, the plugin’s working correctly. Please, make sure that your source account is public, as our plugin doesn’t work with private accounts. If this doesn’t apply to you, please, try to re-login – it might fix the issue for you.

Viewing 1 replies (of 1 total)
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