• Resolved ckov1

    (@ckov1)


    Hi,

    i not put domain(link) because is till on sub domain for few days will be directly on clear domain

    i see this thread – > https://wordpress.org/support/topic/zahls-ch-payrexx-fees-credit-card-payments/

    there is video on youtube where it show that i must make account on zahls.ch and on payrexx (video is german and not understandable for me)

    can you please tell me which steps i MUST make to function

    i integrate the system and connect but on end showing message that payment is not successful

    please let me know in steps or give me link where is clearly explained

    for example, do i need only to make account on your web page and link my simple personal account from twint or i must be a business partner there to receive payment on my online shop

    thanks in advance

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Ivan Louis

    (@ivanlouis)

    Hi ckov1

    Thank you for your message. Please follow the instructions given in our plugin description. Did you include the webhook in your zahls.ch account?

    Consider writing to our support since this is an individual issue with configuration.

    Best
    Ivan

    Thread Starter ckov1

    (@ckov1)

    Hi @ivan

    i try and try many time to make connection between wp (wc) and you system but without success ,

    web hook is included and i also go to upgrade account on your web (thinking that some rules are forbidden because user is trial)

    you can check behind my account name use my same e-mail address

    Plugin Author Ivan Louis

    (@ivanlouis)

    Hi ckov1

    Please change to the “Einsteiger” plan. This is the plan with all functions without cost.

    Best
    Ivan

    Thread Starter ckov1

    (@ckov1)

    question: is the system detect if my e-mail has twint account , because this mail does not have twint account

    https with code : 200

    {“message”:”Prefix mismatch”} – here i see some error but do not know where to find prefix ?

    picture url : https://ibb.co/rZLCFNT

    • This reply was modified 1 year ago by ckov1.
    Plugin Author Ivan Louis

    (@ivanlouis)

    Hi

    The TWINT account is not linked with any email. Please use Payrexx Swiss Collecting in our backend for integrating TWINT.

    Best

    Thread Starter ckov1

    (@ckov1)

    Hi @ivan,

    do you mean in section Payment providers ?

    there only i see Skrill, PayPal Points Pay Utroust ….

    btw i migrate to the subdomain of customer is original domain i wait propagation of DNS and will be able to share login info if needed

    Thread Starter ckov1

    (@ckov1)

    I sent you email on support [at] zahls ch

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Confusion with instalation’ is closed to new replies.