Support » Plugin: Image Regenerate & Select Crop » Confusing details for missing image file

  • Resolved Gal Baras

    (@galbaras)


    When I delete a thumbnail using FTP and reload the image details in the media library, there is still a row for the image size with a green tick icon, the file name and “N/A” for the file size. There is also an active bin icon.

    Using the plugin itself to delete an image size (even when the file doesn’t exist) leaves everything consistent and the removed size isn’t listed at the bottom of the details box.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Iulia Cazan

    (@iulia-cazan)

    Hi Gal,

    I will take a look and see if I can replicate the issue.

    Regards,
    Iulia

    Plugin Author Iulia Cazan

    (@iulia-cazan)

    Hi Gal,

    I replicated the scenario and made some changes to make it more obvious that the file is missing. The information is still available there, as the attachment metadata still exists in the database, and the delete button is cleaning this up, even if there is no file to remove.

    This is marked in the new version like in the screenshot
    https://imgur.com/rYCSPSL

    Please upgrade to the latest version.
    I will mark this as resolved. You can start a new thread if you have any other issues to report or questions.

    Regards,
    Iulia

    That’s great, Iulia.

    It occurred to me that when the size is registered, there may still be a case that its registered dimensions have changed and some files do not match the new dimensions.

    The best thing would be to highlight the “info” and “resolution” elements of the respective thumbnail, because the user can fix the problem right away by regenerating the thumbnail.

    This will be even clearer if the button looked more prominent, and stand out from the rest, so as to draw attention to the corrective action and invite the user to carry it out.

    What do you think?

Viewing 3 replies - 1 through 3 (of 3 total)
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