Title: Confusing checkout experience
Last modified: August 21, 2016

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# Confusing checkout experience

 *  [simonmc](https://wordpress.org/support/users/simonmc/)
 * (@simonmc)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/confusing-checkout-experience/)
 * Some clients are being presented with an option at checkout that says Returning
   Customer? Click here to login. However, I have my cart set up so that no account
   is required. Returning customers are going mad trying to login when they don´
   t actually have an account.
 * This is driving away repeat business.
 * How can I switch off this unintuitive option?
 * Simon
 * [http://wordpress.org/plugins/woocommerce/](http://wordpress.org/plugins/woocommerce/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [terrytsang](https://wordpress.org/support/users/terrytsang/)
 * (@terrytsang)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/confusing-checkout-experience/#post-4246176)
 * Hi Simon, you can put below code at the end of your theme functions.php file:
 * `remove_action( 'woocommerce_before_checkout_form', 'woocommerce_checkout_login_form',
   10 );`
 *  Thread Starter [simonmc](https://wordpress.org/support/users/simonmc/)
 * (@simonmc)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/confusing-checkout-experience/#post-4246179)
 * Thanks. I had my web guy sort it already. Seems to be a Bug (FEATURE :))
 * Simon

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Confusing checkout experience’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [simonmc](https://wordpress.org/support/users/simonmc/)
 * Last activity: [12 years, 7 months ago](https://wordpress.org/support/topic/confusing-checkout-experience/#post-4246179)
 * Status: not resolved