• OK – I can’t get it installed. I keep getting a error that says: Error establishing a database connection – I have the right database, username and such down, so what am I doing wrong? Thanks.

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  • I have had the problem in the past and found it was the format of the database password. i.e. too many characters, invalid characters, etc…

    Try a shorter password if your current one is more than 14 characters.

    Hope this helps.

    My password is 13 characters, and it still doesn’t work. 🙁

    This can be a problem with the hostname, too. “localhost” is okay if you have your own server, but many hosting companies provide a separate URL for the MySQL portion of your account. When I had a small GoDaddy account, I had to enter a special hostname. With a larger account, I can use localhost. Check the documentation from your host.

    I’ve been having the same problem regarding”error connecting to database.” I’m currently in the process of troubleshooting, including the “localhost” issue. I’ve noticed separate URL for the MySQL portion of my account…perhaps I’ll plug that in and see what happens.

    Regarding the “special hostname” from GoDaddy, did you have to insert the whole hostname in the “DB_HOST” space? What was the format?

    Thanks for your input…

    Mark (podz)


    Support Maven

    With GoDaddy, their hostname is something similar to
    it is never ‘localhost’

    When you get a virtual or dedicated server with GoDaddy, localhost works for MySQL. With a regular “hosting” account, you use mysqlXX.secureserver.net where XX is some number.

    I just solved the problem by using – instead of the server name (host name) – the IP address. After struggling with that same annoying error message above, I am now suddenly in! 🙂

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