Confused between API and Email Tickets
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Hi:
I have a contact form created with Contact Form 7. It was working till now by using the Mail Bank SMTP connector for the form.
Since I run OSTicket on the same server, I waned to explore creating tickets with the API rather than email. I installed your plugin and followed the instructions to make it work. CF7’s mail settings have to be filled out for the form to work, so I retained my old email settings. It does create tickets, but those tickets appear as if they are created by the email channel rather than the API channel.
To test this, I deactivated MailBank, and the tickets weren’t being created.
I see in one of your responses above that your plugin still uses the mail function.
Could you please explain how I can use the API to create tickets without using email?
Thanks.
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