I’ve received some great help from WordPress Support, but there are also been times when my questions seem to be ignored. Don’t get me wrong, I’m not complaining, I know this is an all volunteer group and I appreciate that you are here to help. But I have some questions:
When no one offers support for my question, does that mean that no one knows the answer, or that I am doing something wrong?
If I don’t get a response after a day or so, should I send my question through again? Or should I just drop it and try to find help elsewhere?
Would it be better to find a php or css group for questions about templates and positioning of WordPress or is WordPress so specialized they would probably send me back here anyway? (Sorry I don’t know much about php except what I’ve learned using WordPress.)
I read somewhere that bumping is frowned on here, but I don’t know what bumping is. What is it?
Just trying to better understand how support works. Thanks to everyone who volunteers their time to help.
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