Confused about support
I’ve received some great help from WordPress Support, but there are also been times when my questions seem to be ignored. Don’t get me wrong, I’m not complaining, I know this is an all volunteer group and I appreciate that you are here to help. But I have some questions:
When no one offers support for my question, does that mean that no one knows the answer, or that I am doing something wrong?
If I don’t get a response after a day or so, should I send my question through again? Or should I just drop it and try to find help elsewhere?
Would it be better to find a php or css group for questions about templates and positioning of WordPress or is WordPress so specialized they would probably send me back here anyway? (Sorry I don’t know much about php except what I’ve learned using WordPress.)
I read somewhere that bumping is frowned on here, but I don’t know what bumping is. What is it?
Just trying to better understand how support works. Thanks to everyone who volunteers their time to help.
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