Support » Plugin: Cache Enabler - WordPress Cache » Conflicts with Thrive Comments

  • Resolved victort


    Hi I am a user with Thrive Comments and Cache Enabler, and I have been encountering some sort of problems right now.

    When I activate both plugins, my Thrive Comments couldn’t be loaded properly (instead it’s saying “The comments could not be retrieved”). After I clear the cache each time, it works again but will soon fail to do so after around 1 day.

    I have done some online investigation and I suspect that the issue is due to “use of nonce by Thrive Comments, which cannot be cached correctly by Cache Enabler, thus Thrive Comments cannot be loaded correctly”.

    So I would like to ask, how should I exclude Thrive Comments from being cached, in Cache Enabler settings? Thanks!

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  • By default when a comment is posted the Cache Enabler plugin will clear the cache for that specific page or post. You can change this to clear the complete cache by going to the Cache Behavior setting and enabling the “Clear the complete cache if a new comment has been posted” option. However, this is only applicable to the default WordPress commenting system and may not apply to a third party solution. You do have the option to define any Cache Exclusions required.

    It’s not possible to exclude a single part of a page or post from being cached because when requested the file is generated based on a template. Once this occurs the generated file is cached and served (instead of having to be generated on each request). Loading dynamic content on a cached page or post requires a different solution, like using JavaScript to retrieve updated data from the server.

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