Support » Plugin: Rank Math SEO » conflicts with the Asgros foru

conflicts with the Asgros foru

  • Resolved rnbee

    (@rnbee)


    1 year, 8 months ago

    The plugin is good. But I noticed that it conflicts with the Asgros forum. It would be nice if this bug was fixed.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Rank Math Support

    (@rankmathteam)

    1 year, 8 months ago

    Hello @rnbee,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Can you please tell us which issue are you facing?

    Looking forward to helping you.

    Thread Starter rnbee

    (@rnbee)

    1 year, 8 months ago

    The problem is that your plugin conflicts with the Asgaros forum plugin. Go zadvoenie forums and themes. An error has been found. If you disable the function of adding captions to images (alt, title) in your plugin, then everything works.

    Plugin Support Rank Math Support

    (@rankmathteam)

    1 year, 8 months ago

    Hello @rnbee

    Sorry for the ignorance but what is zadvoenie forums and themes?

    Can you please provide a video screencast by using a free tool like Loom to record the error and the steps to reproduce it?

    Looking forward to helping you. Thank you.

    Thread Starter rnbee

    (@rnbee)

    1 year, 8 months ago

    Doubling topics and forums in the Asgaros forum plugin. Doubles appear when new topics are added.
    Unfortunately, I can’t make a video ((. You can check it yourself by installing the forum plugin.
    But in any case, your plugin is the best so far!

    Plugin Support Rank Math Support

    (@rankmathteam)

    1 year, 8 months ago

    Hello @rnbee

    It seems to be working fine on our end. Here is a screencast:
    https://i.rankmath.com/C1MamA

    Assuming you are using the latest version of all the plugins, themes, and WordPress (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    You can follow this video tutorial as well:

    Looking forward to helping you.

    Thread Starter rnbee

    (@rnbee)

    1 year, 8 months ago

    Thanks a lot. I also provide a video of how it looks on my site.

    Plugin Support Rank Math Support

    (@rankmathteam)

    1 year, 8 months ago

    Hello @rnbee

    Sorry for the delayed response.

    As requested in the previous message, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    You can follow this video tutorial as well:

    Please record a video screencast while performing the above steps and share it here. Looking forward to helping you.

Viewing 7 replies - 1 through 7 (of 7 total)
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