I have the same problem… my customers reported today.
Someone needs to have a look at it ASAP.
Thanks
T
@kenil802 please have a look.
Hi @tgunergun and @tfrederick014,
I’m Chetna from the Tyche team. Kenil is no longer working with us so I’ll now be providing the support for this plugin.
First of all, I apologize for the trouble you have been experiencing due to our plugin.
I am also able to replicate this bug at our end. When our plugin is activated, the stripe card details are hidden while we access the link from invoice to pay for the order. I’ve reported this bug to our development team so they will fix this soon.
Please drop your email on “support at tychesoftwares dot freshdesk dot com” email address. So, I can provide you the fix through email.
Regards,
Chetna Bhutka
@chetnapatel thanks for the update, I have zendesk ticket (29568) already open for this and have been exchanging emails with you on support at tychesoftwares dot freshdesk dot com. You can reply my email or release a public patch.. thanks Tunc
Yes, we have your ticket opened. We will notify here as soon as the plugin will be released.
Regards,
Chetna Bhutka
Any update on this? following this as I need this fixed!
Hi @philip8829,
The issue has been fixed.
We are sharing the zip file of the plugin copy of the Lite version with the fix included, so you need to download this copy:
Dropbox link: https://www.dropbox.com/s/uguk2yaw4zcdelj/checkout-fees-for-woocommerce.zip?dl=0
Please download the plugin copy from the above dropbox link and let us know how it goes.
Regards,
Chetna Bhutka
Hi @chetnapatel
Sorry for adding my comment in another user’s support topic.
I tried the above dropbox plugin but it duplicates the fees everytime when I refresh the page or change the payment method.
for example, please check mac-ave.com link of @tfrederick014
Thanks.
@chetnapatel This new version seems to fix the problem although its not completely perfect.
When I load the page you will see first the credit card field collide and then show again.
I made a video about it: https://filetransfer.io/data-package/7Eo3Xsbn#link
Link will expire in 10 days.
Also when you switch between e.g. paypal and creditcard it seems to change the layout a bit.
Hopefully these glitches can be ironed our in the next update. Thanks for the update 🙂
I have downloaded and installed the linked plugin update and it appears to resolve the card information issue but not the fee duplication issue.
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This reply was modified 4 years, 9 months ago by
tfrederick014. Reason: I was wrong / too quick to assume 100% failure
@tfrederick014 Just wanted to let you know that I don’t have any problem with double fees. Could it be another plugin you have which is conflicting?
Hello,
I have the same problem on my website. I have downloaded the update from the link above but the issue continue: The fields for the credit card are narrow and costumers can’t add any card details.
The conflict is with Stripe payment gateway!
Any news about and update? How can I solve this issue?
Thank you!
