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Conflicts with Jetpack Comments and other comment issues (5 posts)

  1. Flyhead
    Member
    Posted 1 year ago #

    Hi,

    Very nice plugin. Thank you for offering for free.

    We have a problem that may change our decision to use it though. Comment does not work when we have Jetpack comments for the rest of the site. If we turn off Jetpack Comments, we can post a comment to a question or answer, but no new comments are showing in the admin panel. They are there in the front end display. That same problem now become sitewide too. That is quite serious, isn't it?

    We use your 1.2.4 version, WP 3.8.1 and Hueman theme 1.3.7.

    Need a fix to that pretty quickly. Thanks.

    https://wordpress.org/plugins/dw-question-answer/

  2. Flyhead
    Member
    Posted 12 months ago #

    We like this plugin so much that we have finally decided to scrap Jetpack so there is no more conflict with this.

  3. DesignWall
    Member
    Plugin Author

    Posted 11 months ago #

    Thanks Flyhead,
    We are improving our plugin to be more compatible with more plugins and themes, so if you meet any problem with other plugins and themes, please let us know.
    About Jetpack, it is a pack of many plugins, can you give me your list of add-ons that you are using? We will check and release updated version soon.
    Regards

  4. yaofong
    Member
    Posted 11 months ago #

    Hi,

    I am facing the same problem too.
    After activating Jetpack Comment addon, the reply box for question/answer doesn't show properly.

    May I know anyway to fix it?

    Regards

  5. DesignWall
    Member
    Plugin Author

    Posted 11 months ago #

    Hi Yao, we are using default comment system from wordpress for question and answer, so it will be overwrite by another plugin that replace the comment template of wordpress. You can make it better by add this css in your style file:

    #commentform iframe {
     height: 100px;
    }

    Regards

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