Conflicting with other plugins and crashing site on mobile browser

  • Resolved marcuszimbo

    (@mark-bigrock)


    7 years, 5 months ago

    Hi

    I have an issue whereby your plugin may be conflicting with other plugins.

    When I have Ultimate Member, PDF Viewer and Popup maker enabled I get the conflict whereby the page crashes on a mobile browser. I have other plugins but disabled them to see what was the cause of the issue.

    Any help would be greatly appreciated.

    Thanks

    Mark

Viewing 3 replies - 1 through 3 (of 3 total)
  • waltmesser

    (@waltmesser)

    7 years, 5 months ago

    @mark-bigrock

    Sorry you’re having difficulties, I’m sure we can this resolved.

    Are you getting any kind of errors in the console (f12) of the browser on your desktop?

    Is it only with certain brands of mobile device? Could you provide a link to a test page where we can see the error in action?

    Thank you for being patient.

    Thread Starter marcuszimbo

    (@mark-bigrock)

    7 years, 4 months ago

    Hi Walter

    Thanks for the reply.

    I have now removed the PDF viewer plugin that seemed to be causing the issue.

    Thanks

    Mark

    waltmesser

    (@waltmesser)

    7 years, 4 months ago

    @mark-bigrock

    Glad you got it sorted out!

    Let us know if you have any other questions or issues, and we’ll be happy to assist you.

    If you’re enjoying our product, please do take a moment to click that our plugin Works and to rate and review the plugin to spread the love! <3

Viewing 3 replies - 1 through 3 (of 3 total)
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