Support » Plugin: Five-Star Ratings Shortcode » Conflict with Yoast SEO

  • Resolved smartmanash

    (@smartmanash)


    Dear Team,

    I install this plugin for my affiliate website. This is a great plugin but I feel the problem with the Yoast SEO plugin. The SEO plugin stopped working when I activate this plugin. Please solve this problem asap. if solved, please inform me on smartmanash@gmail.com

    Thanks

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author seezee

    (@seezee)

    Can you please provide more information?

    1. Are you using the FREE version or the PRO version of Five-Star Ratings Shortcode?
    2. When you say that Yoast SEO stopped working, exactly what happens? Does it affect all of the plugin output? Front end or backend? Any error messages?

    Note that I have installed this plugin on a test site and it does not conflict with Yoast SEO.

    See the sticky post at the top of this support page for troubleshooting tips.

    • This reply was modified 4 months ago by seezee. Reason: Added troubleshooting steps
    smartmanash

    (@smartmanash)

    Dear Team,
    When I activate this plugin and go to the product page to edit the product details, at that time the Yoast SEO not working and it happens on all page. I am using Free plugin of this. And if I deactivate the plugin, Yoast SEO back to normal.

    Thanks

    Plugin Author seezee

    (@seezee)

    Please follow the troubleshooting steps here. As already noted, I have tested the plugin with Yoast SEO and was unable to reproduce the error, suggesting that the conflict lies elsewhere.

    Since I do not know your site, I don’t know what you mean specifically by “product page.” I also don’t know what you mean by “not working.” Please provide specific examples. What do you expect to happen, and what actually happens (or doesn’t happen)? Are you visiting a product page in the backend, or the frontend? Are you using any Yoast extensions?

    If you are willing to provide the site’s address I can look at it, but without access to the backend my ability to diagnose will be limited.

    EDIT: I looked at your profile and visited your site. It looks like you have many other problems besides this. None of your site links work. You appear to be using the Astra theme so I installed Astra on my test site. The plugin worked fine with no conflict.

    • This reply was modified 4 months ago by seezee. Reason: Added information to post
    smartmanash

    (@smartmanash)

    Dear Team,

    I think you have not tested it with any page or post page. After installing the FIVE STAR RATING SHORTCODE, Go to any page or post page and scroll down in the Yoast SEO section and find that you can’t write the SEO keyphrase and don’t see the Readability option.

    Screenshot for Not Working

    if deactivate the plugin Yoast SEO back to normal. see the screenshot below-
    Working after deactivate

    I am testing this plugin in a fresh site where nothing is installed except Yoast and this plugin.

    I think to take it a very serious note. Otherwise, it’s a good plugin. If you solve this problem it will be a great plugin.

    Thanks

    Plugin Author seezee

    (@seezee)

    OK, I see what you’re talking about. And it is a big problem. Unfortunately at the moment, I’m not able to determine the source of the error. The console isn’t showing any JavaScript errors and there are also no PHP errors. As far as I can tell, Yoast is loading all of its necessary files as well.

    I’ll keep working on it & let you know when I’ve got a fix. In the meantime, if you disable the plugin you can still edit the SEO settings, then re-activate my plugin when you’re done — your setting will be preserved.

    smartmanash

    (@smartmanash)

    Dear Seezee,

    Now you got my point. I am working on a project if you solve this problem I am very happy. Please solve this issue asap.

    Thanks

    Plugin Author seezee

    (@seezee)

    I will let you know. Leaving this ticket open for now.

    Plugin Author seezee

    (@seezee)

    I just release an update that should solve this issue. Please install & test If it resolves the problem, please let me know so I can mark this issue closed.

    And thanks for your patience.

    If you like the plugin, please leave a five-star review here.

    smartmanash

    (@smartmanash)

    Dear Seezee,

    Yes… I tested it with the newly released update version. And it’s working fine now. Thank you very much for giving me time. I will ask my students to use this plugin in their project.

    Yes, of course, I am giving this plugin 5-star rating.

    If you don’t mind I am asking you a question. Can this plugin help me to get rich snippets on the search engine?

    Thanks

    Plugin Author seezee

    (@seezee)

    You’re welcome!

    The free version does not generate rich snippets. The PRO version has support for 3 categories of review rich snippets: products, recipes, and restaurants.

    Thanks again for your patience while I got this sorted out.

    smartmanash

    (@smartmanash)

    Ok… Thank you.

    But if you give the rich snippets free for products & posts it will be a great plugin… if you want to make more downloads. Think about it.

    Thanks
    Bye.. Take care

Viewing 11 replies - 1 through 11 (of 11 total)
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