Conflict with YITH points and rewards

  • Resolved Alexanderine

    (@alexanderine)


    2 years, 8 months ago

    Hello, installed this plugin and it automatically gave each newly created user a random number of 15 digits.

    Now my YITH points and Rewards plugin is unable to give the customers with 15 digits ID any more points or rewards.

    All works good nothing is broken and I’m able to view my customers inside the YITH points and rewards interface, but when I click update points or any admin action, it doesn’t register properly.

    Can you please help me. Thank you in advance.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author David Marín Carreño

    (@davefx)

    2 years, 8 months ago

    Hi, @alexanderine

    It seems you have found a limitation in the maximum ID number supported by this YITH P&R plugin.

    You can always limit the maximum ID number generated by the Random User IDs plugin by using the method described in the “How to customize the range for new user IDs” section in the documentation.

    Best regards.

    Thread Starter Alexanderine

    (@alexanderine)

    2 years, 8 months ago

    I did and it works now

Viewing 2 replies - 1 through 2 (of 2 total)
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