Support » Plugin: LearnPress - WordPress LMS Plugin » Conflict with WPBakery/Visual Composer

  • Resolved dreadpiratebonney

    (@dreadpiratebonney)


    Hi! I think LearnPress has a lot of potential for what I want to do on my website, but I’m running into a problem.

    When I activate the LearnPress plugin the Visual Composer/WPBakery plugin won’t load. If I try to edit a page from the backend WP editor, it won’t show the WPBakery buttons to switch the editor. If I try to edit a page from the frontend, the WPBakery loading screen shows and then it gets stuck there without fully loading.

    When I deactivate the LearnPress plugin everything works properly again. I have disabled all other plugins to narrow it down to LearnPress.

    Can you advise?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Ken Nguyen

    (@kendy73)

    Hi dreadpiratebonney,

    I have checked on my testing website. There is no conflicts between those plugins.

    So I think, it might due to a PHP configuration on your server (Execution Time or Memory Limit is too small for example).

    In this case, please help me this:

    1. Add those code into your wp-config.php

    define( 'WP_DEBUG', true );
    define( 'WP_DEBUG_LOG', true );

    2. Reload the page editor.

    3. Open this file /wp-content/debug.log and share it to me.

    Regards,

    Ken
    define( ‘WP_DEBUG_LOG’, true );
    define( ‘WP_DEBUG_LOG’, true );

    Thanks for the follow up! I added the code and reloaded the page editor, but I don’t see a file with that name.

    Plugin Author Ken Nguyen

    (@kendy73)

    Hi dreadpiratebonney,

    In this case, I need to check your site more carefully.

    You can continue discussing with me via email candy@thimpress.com with subject “dreadpiratebonney – LearnPress Support”.

    Regards,

    Ken

    Thanks for the message. I’m not sure what changed, but I checked back after a few days and LearnPress/Visual Composer are cooperating again. I’ll let you know if I encounter any other trouble!

    Plugin Author Ken Nguyen

    (@kendy73)

    Sure 🙂

    Merry Xmas 😉

Viewing 5 replies - 1 through 5 (of 5 total)
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