Support » Plugin: New Facebook Pixel Plugin with Standard Events for WooCommerce » Conflict with Woosommerce EU VAT Number

  • esucces

    (@esucces)



    Here’s the thing:
    Customer goes trough checkout, enters VAT. VAT is deleted when number is validated correct. Perfect.

    Now this happen:
    1. On the confirmation page, VAT is shown again and Total is wrong.
    2. Mail to customer/Admin does not show VAT
    3. Order backend show VAT and wrong Total, despite that VAT number is confirmed.

    Screenshots: https://goo.gl/photos/DJgMiU2otpftcxj79

    When I deactivate your plugin, the problem is gone…

    Any idea why? Can it be fixed?

    Thanks,
    Jan

Viewing 1 replies (of 1 total)
  • Plugin Author ghostmonitor

    (@ghostmonitor)

    Hello there,

    Thanks for the detailed feedback!

    We’re really sorry but we have no idea how can we cause this error. We don’t change any data about VAT or checkout page.

    I’m sorry that we couldn’t help with your issue.

    Cheers,
    Soma

Viewing 1 replies (of 1 total)
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