Support » Plugin: ATUM Inventory Management for WooCommerce » Conflict with WooCommerce Orders

  • Resolved miberk90

    (@miberk90)


    Plugin is causing $0 woocommerce orders to go to COMPLETED status instead or PROCESSING as intended. Please update asap

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Stock Management Labs

    (@stockmanagementlabs)

    Hi @miberk90 ,

    Thank you very much for your post.

    ATUM does not have any impact on order status. Please, be more specific as of what orders and why would you think ATUM is causing this?

    Thank you,

    Pavel

    @stockmanagementlabs We use WooCommerce and WooCommerce subscriptions and process $0 renewal orders and they started going to complete status instead of processing. To diagnose we disabled every plugin on our site and found with only your plugin active, WooCommerce and WooCommerce subscriptions was the reason for this. If we disabled your plugin then orders went to processing status as normal.

    Plugin Author Stock Management Labs

    (@stockmanagementlabs)

    Hi @miberk90 ,

    Can you show me the WooCommerce status page screenshot, pls?

    Pavel

Viewing 3 replies - 1 through 3 (of 3 total)
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