• Resolved RobWord

    (@robword)


    Hi
    After some discussion with WooCommerce we have narrowed down a dashboard issue with your plugin: WPSSO Core Pro [Main Plugin], that causes the WooCommerce dashboard to disappear.

    If a fix can be implemented it would be very gratefully received.

    thanks

    Rob

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author JS Morisset

    (@jsmoriss)

    The new WooCommerce Admin plugin works fine on my test servers, with WPSSO Core and all its add-ons active.

    It happens on occasion that WPSSO will trigger bugs in other applications, especially if the SSO > Advanced > Content and Filters > Use WordPress Content Filters option is enabled, for example.

    I would suggest you set the WP_DEBUG constant to true (this is fairly standard and there are many how-tos on Google about this) and activate the Query Monitor plugin. This combination will report any PHP related issues.

    The WooCommerce Admin plugin appears to use a lot of javascript/jQuery and Ajax calls, so you may want to enable the console feature in your web browser as well.

    You can find more information here: https://wpsso.com/docs/plugins/wpsso/installation/debugging-and-problem-solving/

    js.

    I turned “Use WordPress Content Filters option” to disabled and the issue disappeared.
    Are you saying that another plugin causes this issue with that option, or is it something within the WPSSO Plugin?

    Thanks

    Rob

    Plugin Author JS Morisset

    (@jsmoriss)

    Have you read the link I provided? That’s pretty much the subject of that page.

    https://wpsso.com/docs/plugins/wpsso/installation/debugging-and-problem-solving/

    js.

    OK

    So I read the article, added the plugin and already had the debug set to TRUE.
    Not really sure what I am looking for, but there only thing that stands out as far as WooCommerce is, is this line in the debug file:
    [29-May-2019 10:28:43 UTC] PHP Notice: get_woocommerce_term_meta is deprecated since version 3.6! Use get_term_meta instead. in /var/www/vhosts/robsnow.eu/httpdocs/wp-includes/functions.php on line 4435

    and your plugin in the Query Monitor plugin:
    SELECT option_value
    FROM wp_options
    WHERE option_name = ‘_transient_timeout_wpsso_68eb8eda631683c908bcb489e5f40c4b’
    LIMIT 1
    +
    get_option()
    Plugin: wpsso 1 0.0664

Viewing 4 replies - 1 through 4 (of 4 total)
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