Conflict with Woocommerce

  • Resolved Anonymous User 17720056

    (@anonymized-17720056)


    2 years, 11 months ago

    Hi! We have been using your plugin for a long time but recently discovered there is a conflict between your plugin and Woocommerce.

    When your plugin is activated, it hides the field for customers to create an account on the checkout page.

    We would love to keep using your plugin but unfortunately we need to be able to offer customers the ability to create an account when they check out. Is there anything you could do about this? Thanks! Best regards.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author pimwick

    (@pimwick)

    2 years, 11 months ago

    Sorry to hear you’re having trouble. Can you send me the URL to your shop? If you prefer not to share that on these public forums, send an email to us@pimwick.com and reference this thread.

    Have the gift card plugin enabled so that we can try to spot the issue.

    Thread Starter Anonymous User 17720056

    (@anonymized-17720056)

    2 years, 11 months ago

    Hi! Thanks for the reply. This is our URL: https://anielaparys.com/shop

    Plugin Author pimwick

    (@pimwick)

    2 years, 11 months ago

    Thanks for the prompt reply.

    When I view your Checkout page, I can see that all Label fields are hidden. This is buried in an autoptimize generated script so I can’t tell precisely what is causing this to happen.

    Can you now disable the PW Gift Card plugin so that I can see the Checkout page when it is disabled?

    Thread Starter Anonymous User 17720056

    (@anonymized-17720056)

    2 years, 11 months ago

    Thanks for looking into this so quickly! We have now disabled the PW Gift Card plugin.

    Plugin Author pimwick

    (@pimwick)

    2 years, 11 months ago

    I have reloaded the Checkout page and no longer see the “Apply Gift Card”

    However, I still do not see the “Create Account” checkbox. You can try adding the following custom CSS to force the checkbox to be visible:

    1. Log into your WordPress Admin area.
    2. Click on Appearance -> Customize -> Additional CSS
    3. Paste the following CSS into the field and save:

    .create-account.woocommerce-validated label.woocommerce-form__label.woocommerce-form__label-for-checkbox.checkbox {
    display: block !important;
}

    That should force the checkbox to be visible even though something else in your theme (or another plugin) is hiding all label fields.

    Thread Starter Anonymous User 17720056

    (@anonymized-17720056)

    2 years, 11 months ago

    Thank you, that worked! Solved this issue now 🙂

    • This reply was modified 2 years, 11 months ago by Anonymous User 17720056.
Viewing 6 replies - 1 through 6 (of 6 total)
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