Conflict with UpViral

  • Resolved Ilari Arovuo

    (@iarovuo)


    3 years, 5 months ago

    Hi,

    It seems the upviral embedded widget will not work, if SG Optimizer is enabled.
    – I have not figured out a way to make it working, which plugin is active.
    – Only way to make upviral widget working is to disable the plugin.

    Widget;

    <iframe class="uvembed107607" frameborder="0" src="https://static.upviral.com/loader.html" ></iframe>
 <script>
 window.UpviralConfig = {
 camp: "SSRSMM",
 widget_style:'iframe',
width:"400px"}
 </script>
 <script language="javascript" src="https://snippet.upviral.com/upviral.js"></script>
    • This topic was modified 3 years, 5 months ago by Ilari Arovuo.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Stanimir Stoyanov

    (@sstoqnov)

    SiteGround Representative

    3 years, 5 months ago

    Hey @iarovuo

    Please update to the latest version and let us know if the issue still exists.

    Regards,
    Stanimir

    Thread Starter Ilari Arovuo

    (@iarovuo)

    3 years, 5 months ago

    @sstoqnov Thanks Stanimir, updated to the latest version, flushed SG Cache, and double checked that Divi static CSS file generation is disabled.

    The issue is still there – it seems that the UpViral widget flashes, and then disappears, and is replaced with the “loading” spinner again.

    As far as I see, the widget utilises html to create place holders, and then JS is used to populate the place holders – and this fails when SG Optimizer is active.

    I have tried disabling ALL front end optimizations, and it’s still the same.

    Only disabling the whole SG Optimizer plugin will restore UpViral widget.

    You can paste the attached snippet on your test environment, to replicate the issue.

    Do note that the issue happens ONLY on desktop – mobible devices seem to work fine.

    Thread Starter Ilari Arovuo

    (@iarovuo)

    3 years, 5 months ago

    Update 2: Disabling Lazy Load Iframes will resolve the issue.

Viewing 3 replies - 1 through 3 (of 3 total)
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