Conflict with UPI QR plugin

  • Resolved Gautam Garg

    (@gautammkgarg)


    4 months, 3 weeks ago

    Hello Team,

    I am the author of UPI QR Code

    ShopEngine plugin is causing an issue in UPI QR Code plugin. actually, ShopEngine plugin allows to use checkout page, without checkout shortcode or checkout block of WooCommerce. As per WooCommerce, admin should use checkout block or shortcode on the checkout page. Due to missing shortcode, UPI plugin is not working as expected. We use woocommerce_receipt_<payment_method> hook to show QR code on Checkout page, but looks like, you are not using this hook. Could you please fix the issue at your end, so that UPI plugin or other plugins using these hooks starts working again. Or if you think we should change anything at our end, please suggest.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Reedwanul Haque

    (@reedwanul)

    4 months, 2 weeks ago

    Dear @gautammkgarg ,

    Thanks for reaching out to us & extremely sorry for the delayed response.

    I’d like to inform you that we have followed the standard checkout process. However, I’ve forwarded this issue to our development team for further investigation. If any changes are required from our side, we’ll make them, and if we have any suggestions, we’ll share them with you. I’ll update you as soon as I receive feedback from the team. Please stay tuned for further updates.

    Best Regards,
    Reju

    Plugin Support Reedwanul Haque

    (@reedwanul)

    4 months, 2 weeks ago

    Dear @gautammkgarg,

    I hope you are doing well. I have received an update from the development team and am sharing the code URL for the checkout.php file: https://plugins.trac.wordpress.org/browser/shopengine/trunk/core/page-templates/screens/content-checkout.php. You can take any required code from this page.

    If we need to include any code, please share it with us and specify exactly where it should be used. Our development team will review it and include it accordingly. I hope this process is clear. Your patience and cooperation are greatly appreciated.

    Best Regards,
    Reju

    Plugin Support Reedwanul Haque

    (@reedwanul)

    4 months, 1 week ago

    Dear @gautammkgarg ,

    I hope this message finds you well. Since we haven’t received any response from you, we assume that the issue has been resolved. Therefore, I’m marking this thread as resolved.

    If you need any further assistance on this matter, feel free to create a new thread. We will be happy to assist you.

    Best Regards,
    Reju

    Thread Starter Gautam Garg

    (@gautammkgarg)

    4 months, 1 week ago

    @reedwanul

    Sorry for the late reply. I missed your message from last week. We will check the file you shared and will update you if any other details is required from your end.

    Plugin Support Reedwanul Haque

    (@reedwanul)

    3 months, 4 weeks ago

    Dear @gautammkgarg,

    I hope you’re doing well. Have you had a chance to review everything? Since we haven’t received any further response, we’ll assume the issue has been resolved. Therefore, I’m marking this thread as resolved. If you need any further assistance on this matter, please feel free to create a new thread. We’ll be happy to assist you.

    Best Regards,
    Reju

Viewing 5 replies - 1 through 5 (of 5 total)

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