Support » Plugin: Awesome Support - WordPress HelpDesk & Support Plugin » Conflict with Ultimate Member

  • Hi!
    The button to edit the user profile of Ultimate Member does not work.
    But if I remove your plugin everything works.
    Will you help me, please?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author yeisonbp

    (@yeisonbp)

    Hi @demomann,

    Let’s see if there might be a conflict with another theme or plugin to check that the issue is from Awesome Support and Ultimate Member. Please switch to a default WP theme. If the issue continues, deactivate your plugins one by one until the issue disappears, and leaving only the Awesome Support and Ultimate Member plugins on.

    Regards.

    Thread Starter demomann

    (@demomann)

    I have inserted the shortcode of sending tickets inside the “user” page of ultimate members. II’ve done the test you say.
    I have inserted the shortcode of sending tickets inside the “user” page of ultimate members. If there is your shortcode this ultimate member button does not work. If I remove the shortcode the button works.f there is your shortcode this ultimate member button does not work. If I remove the shortcode the button works.

    Thread Starter demomann

    (@demomann)

    I see this very reactive support! Congratulations! 😀

Viewing 3 replies - 1 through 3 (of 3 total)
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