Conflict with the “Advanced noCaptcha & invisible Captcha” plugin

  • Resolved mengeco

    (@mengeco)


    4 years, 7 months ago

    Hello,

    Your plugin is in conflict with the “Advanced noCaptcha & invisible Captcha” plugin

    I have done a lot of testing and when you send a simple form, you receive an error message and the form remains blocked :

    “One or more fields contain an error, please check and try again.”
    https://snipboard.io/3XUjDR.jpg

    Since all my sites work with “Advanced noCaptcha & invisible Captcha” (excellent plugin), I can not offer “Complianz | GDPR Cookie Consent” to my clients.

    Regards

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    4 years, 7 months ago

    Hi @mengeco,

    The Recaptcha feature from Google is blocked by Complianz until the user has given consent. For more information on privacy issues raised by using Recaptcha see also this article:
    https://complianz.io/google-recaptcha-and-the-gdpr-a-possible-conflict/

    I’ve just tested with V3 on a sandbox. Posting a comment worked after I had accepted cookies, which is the correct behaviour. Before accepting cookies the plugin throws an warning. You could replace the message with something like “accept cookies to submit the form” to inform users what is happening.

    If it doesn’t work on your site after the user accepts cookies, Recaptcha is not activated correctly by Complianz. If this is the case I’ll need some more info to reproduce it and fix the problem, especially the Recaptcha settings.

    If you don’t want Complianz to block Recaptcha, you can disable the cookie blocker in complianz/settings.

    Thread Starter mengeco

    (@mengeco)

    4 years, 7 months ago

    Thank you for your reply.
    How to disable captcha blocking, I do not see the setting in the settings

    Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    4 years, 7 months ago

    It is the option “disable cookie blocker”. If you check this option, third party services won’t get blocked anymore.

    Thread Starter mengeco

    (@mengeco)

    4 years, 7 months ago

    Thanks but from “Settings” or “Banner cookies”, I do not see this option

    Plugin Contributor Leon Wimmenhoeve

    (@leonwimmenhoeve)

    4 years, 7 months ago

    Hi @mengeco,

    You should see this option via the ‘Settings’ menu as the sixth option, named ‘disable cookie blocker’

    Thread Starter mengeco

    (@mengeco)

    4 years, 7 months ago

    ok, thanks, it’s work

    Thread Starter mengeco

    (@mengeco)

    4 years, 5 months ago

    Hello,

    If I define ‘disable cookie blocker, it’s ok

    But if I activate it, tested on my site, when I validate the cookies banner, my form Contact Form 7 does not work.

    thanks
    Pierre

    Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    4 years, 5 months ago

    Hi Pierre,

    Are you using the reCAPTCHA add-on from CF7? You can disable reCAPTCHA as a blocked service, under Complianz > Integrations.

    Could you post your URL so we can have a look?

    regards Aert

    Thread Starter mengeco

    (@mengeco)

    4 years, 5 months ago

    THanks,

    I use the plugin “ReCaptcha Invisible” but not the CF7 integrate tool.
    Sorry but I can not make the site URL publicly accessible

    Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    4 years, 5 months ago

    Hi @mengeco,

    Let me check. regards Aert

Viewing 10 replies - 1 through 10 (of 10 total)
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