Support » Plugin: Ultimate Appointment Booking & Scheduling » Conflict with Smart Slider 3

  • Hi
    I use Smart Slider 3 and Ultimate Appointment on a couple of websites and this week smart Slider 3 has stopped displaying correctly – the console says there is an error with your plug in , can you help?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor EtoileWebDesign

    (@etoilewebdesign)

    Hi Melanie,

    The error that we can see in the console is related to the option that lets you choose the language of the booking calendar. It is for loading the corresponding js file with the correct language information. That would have no impact on the functionality of the slider whether or not it did load correctly.

    The issue is related to something else. We haven’t put out an update for this plugin in a few weeks, so nothing has changed on our end. Did smart slider recently put out an update? If so, what changes were made? What happens if you roll back to the previous version of the smart slider, does it work correctly again?

    Hi @melanieabl and @etoilewebdesign

    I’m a member of the team that develops Smart Slider 3.

    We did release a new update recently where we’re using a better way to include our cache files. The problem is that there are other plugins which also use this output buffering but wrongly and close the buffer before they should. So our files never end up in the output.

    Currently we are aware of problems with these plugins:
    https://wordpress.org/support/topic/smart-slider-3-conflict-and-code-improvement-suggestion/
    https://wordpress.org/support/topic/wrong-usage-of-output-buffering/
    The problem is fixed in the latest version of both plugins.

    Please install this plugin: https://wordpress.org/plugins/output-buffer-tester/
    and load your site after putting ?ob-test=1 to the end of the URL. This should write out an error log which helps us identifying the plugin that causes your problem. Please share this callstack with me. If you prefer to do that privately, you can drop us an email: https://smartslider3.com/contact-us/
    Just please refer to this topic.

    Thread Starter melanieabl

    (@melanieabl)

    I have disabled the appointments plug in on another site and smart slider works fine there.
    There is definitely something up but as the site in question is live I can’t disable the appointments plug in as I have no alternative for it.

    Is there anything you can do?

    The response I have from the tester shows:
    #1 Class: NextendOutputBufferTester Function: endStage3
    #2 Function: ob_end_flush File:/home/cocoawebmaster/public_html/wp-content/plugins/ultimate-appointment-scheduling/Functions/EWD_UASP_Output_Buffering.php Line: 9
    #3 Function: EWD_UASP_flush_ob_end File:/home/cocoawebmaster/public_html/wp-includes/class-wp-hook.php Line: 286
    #4 Class: WP_Hook Function: apply_filters File:/home/cocoawebmaster/public_html/wp-includes/class-wp-hook.php Line: 310
    #5 Class: WP_Hook Function: do_action File:/home/cocoawebmaster/public_html/wp-includes/plugin.php Line: 453
    #6 Function: do_action File:/home/cocoawebmaster/public_html/wp-includes/general-template.php Line: 2630
    #7 Function: wp_footer File:/home/cocoawebmaster/public_html/wp-content/themes/cocoa-mester-unwind-by-abl-business/footer.php Line: 62
    #8 Function: require_once File:/home/cocoawebmaster/public_html/wp-includes/template.php Line: 688
    #9 Function: load_template File:/home/cocoawebmaster/public_html/wp-includes/template.php Line: 647
    #10 Function: locate_template File:/home/cocoawebmaster/public_html/wp-includes/general-template.php Line: 76
    #11 Function: get_footer File:/home/cocoawebmaster/public_html/wp-content/themes/siteorigin-unwind/page.php Line: 41
    #12 Function: include File:/home/cocoawebmaster/public_html/wp-includes/template-loader.php Line: 74
    #13 Function: require_once File:/home/cocoawebmaster/public_html/wp-blog-header.php Line: 19
    #14 Function: require File:/home/cocoawebmaster/public_html/index.php Line: 17

    Gabor

    (@nextendweb_gabor)

    Hi guys!

    It turned out our senior developer has already wrote to @etoilewebdesign ‘s other plugin:
    https://wordpress.org/support/topic/improper-usage-of-output-buffers/
    and the issue and solution will be the same here too!

    Thread Starter melanieabl

    (@melanieabl)

    Brilliant, I’ll give that a go!
    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
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