Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author supsystic

    (@supsysticcom)

    Hello

    I’m sorry for late reply.

    Thank for reporting the issue.
    I tried to reproduce it on our test servers and had no luck with this.
    (I activated Data Table plugin, Page Builder, M Chart and everything is fine)
    Please, try to change your theme to standart WP theme and inform us about result.

    Also, you can check this article – link.

    Plugin Author supsystic

    (@supsysticcom)

    Hello, @wireb

    Please tell me is everything okay? Have you solved your issue?

    Best regards.

    Thread Starter wireB

    (@wireb)

    Still not resolved, will be testing more on another server. Thank you for your response.

    I deactivate all plugins except: Page Builder, Black Studio TinyMCE Widget (a requirement for Page Builder), Data Tables Generator by Supsystic, I did what you suggested and activated another theme, no success.

    * if you reload the page, your Data Tables vanish.

    ### Begin System Info ###

    Child Theme: N/A

    Multi-site: No

    WordPress Version: 4.8.1

    PHP Version: 5.6.31
    MySQL Version: 5.5.5
    Web Server Info: Apache/2.4.26 (Win32) OpenSSL/1.0.2l PHP/5.6.31
    GD Support: Yes

    PHP Memory Limit: 256M
    PHP Post Max Size: 500M

    Responsive Grid: Enabled

    Caching Allowed: Yes
    Caching Enabled: Yes
    Caching Plugin: No caching plugin active

    SEO Plugin: No SEO plugin active

    Operating System: Windows

    WEB FONTS IN USE:
    None

    ACTIVE PLUGINS:
    Black Studio TinyMCE Widget 2.4.2
    https://wordpress.org/plugins/black-studio-tinymce-widget/

    Data Tables Generator by Supsystic 1.6.5
    http://supsystic.com

    M Chart 1.6.2
    http://github.com/methnen/m-charts

    Page Builder by SiteOrigin 2.5.11
    https://siteorigin.com/page-builder/

    wireB

    • This reply was modified 6 years, 7 months ago by wireB.
    • This reply was modified 6 years, 7 months ago by wireB.
    • This reply was modified 6 years, 7 months ago by wireB.
    Thread Starter wireB

    (@wireb)

    Here is the update: There seems to be no conflicts when using a hosted server. When using localhost (XAMPP), it breaks. Could PHP Version: 5.6.31 be the problem? The hosted server is using PHP version 7.x.

    wireB

    Plugin Author supsystic

    (@supsysticcom)

    Hello,

    Thank you for your response.

    You should check the server logs when the plugins are enabled and also check the browser console on the page with the tables.
    If the table is not displayed then there will be errors in the logs or in the console.
    Afterwards let us know about the result (make screenshots).

    Also, you can contact us through our internal support and we will help you to solve the problem.

    Best regards.

    Thread Starter wireB

    (@wireb)

    The reason we are utilizing XAMPP on Windows is to be able to distribute lessons (courseware) on a USB drive utilizing WP and all of the relevant plugins.

    Thank you for giving me access to your internal support.

    wireB

Viewing 6 replies - 1 through 6 (of 6 total)
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