Support » Plugin: Events Manager » conflict with Participant Database

  • Resolved pa3bar

    (@pa3bar)



    Events manager causes a malfunction in a plugin called Participant Database. The PD plugin checks entries from participants signing up for events. In case they make a mistake, the PD plugin highlights the entry that is wrong. However, when Events Manager is active on the WordPress website, the PD plugin seems forced to redirect a page and displays a 404 Page not Found error.
    Can you please check with the developer of PD to solve the issue? Until then I an forced to keep Events Manager deactivated.
    Thank you so much for your support.
    Richard.

    the page is at: https://www.jotajoti.info/Join%20JOTA-JOTI%202018%20now/

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support angelo_nwl

    (@angelo_nwl)

    sorry but I’m afraid that we are quite limited with regards to other wp plugin as per the support policy.

    Oh, this is quite interesting Angelo.

    Your plugin causes a problem in other functions on a wordpress web site. And your policy is not to see if you can help to solve your own problem?

    That would imply I need to advise other users not to use your Events Manager plugin…

    Thank you for your time. I will de-install Events Manager and look for something else.

    Regards, Richard.

    Just wondering if you sent the same kind of message to the developers of the other plugin, you know the one that actually inserts itself into another plugin?!

    Plugin Author Marcus

    (@netweblogic)

    Hi Richard, I would like to correct both you and Angelo… of course we fix conflicts with other plugins, the ones we cause that is.

    The same would be expected of another plugin that’s causing a conflict from their end.

    That said, we’d need more information about where exactly you get 404 pages and why, as it sounds like a conflict in settings (maybe your permalinks).

    We’re still happy to help, but first we need to figure out the problem and establish if we are doing something wrong (and maybe the PD developers could chime into this thread).

    Thank you Marcus. But no further time needed to spent on this topic. Mr Buntsma seems to know it all. Except that he is quite wrong on what we intended to use Event Manager for. Good to see that he is a happy user; we are not. The dev team of the other plug-in was quite willing to check it together with you to see where the conflict comes from and solve it. That would have helped me and possibly other users. Angelo’s respons meant to me that was not the case on your end. Too late now. We have found another plug-in to do the job, and this one does not create issues with existing content. Thanks for your time. Topic can be closed.
    Regards, Richard.

    Plugin Author Marcus

    (@netweblogic)

    That’s fine, but adding to that… Patrick is not part of our support staff, he is a user of the plugin and we cannot stop other’s opinions…

    That said, whilst his comments may be a little enthusiastic about our plugin 😉 I would say they were made with good intentions and he does have a point about the conflict probably not being our fault, and at the very least a mix of the two.

    Glad you found a solution either way. Whatever plugin you went with probably does things differently and by coincidence doesn’t result in a conflict.

    • This reply was modified 1 month, 2 weeks ago by  Marcus.
Viewing 6 replies - 1 through 6 (of 6 total)
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