Support » Plugin: GiveWP - Donation Plugin and Fundraising Platform » Conflict with Paid Membership Pro v1.9.2.2

  • Resolved mhartste

    (@mhartste)


    Hi Matt –

    I’m using Give v1.8.8 and Paid Membership Pro v1.9.2.2. With the latest versions of each plugin there is a conflict. After an offline donation is made (and possibly with PayPal and Braintree, but I haven’t tried these), the Donation Confirmation page gets error “You are missing the payment key to view this donation receipt” instead of displaying the receipt.

    Do you have any idea what could be causing this conflict, and how I can fix it?

    Thanks again for your great help and great plugin!

    Mike

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Matt Cromwell

    (@webdevmattcrom)

    HI Mike,

    That to me doesn’t sound like a conflict with PMP, but caching on your donation confirmation page. Please make sure you exclude ALL caching on that page.

    Secondly, it could be the way your site handles cookies and/or sessions. Give relies on those to show the correct donor the correct information on the donation confirmation page. If a session isn’t properly started then Give can’t show that information. Are you aware of any security plugins or caching plugins or other server-side features that you might have enabled that would prevent the site from using cookies and/or sessions correctly?

    Lastly, please go to “Donations > Tools > System Info” and paste that here for me, that will help as well.

    If that doesn’t resolve it, let me know and I’ll try to replicate the problem the best I can.

    Hi Matt –

    Thanks for your quick reply.

    I’m using GoDaddy and it handles the caching automatically. I tried using the /?nocache=1 option and still got this error. But, again, this only happens with these two versions of the plugins. So, it doesn’t seem to be a caching issue.

    I’m not aware of any controls I have over the cookies or sessions, but again, I didn’t have this problem previously.

    Here is the System Info:

    ### WordPress Environment ###

    Home URL: https://carsonvalleytrails.org
    Site URL: https://carsonvalleytrails.org
    WP Version: 4.8
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
    Show on Front: page
    Page on Front: Welcome to the Carson Valley Trails Association Website (#12)
    Page for Posts: Unset
    Table Prefix Length: 14
    Table Prefix Status: Acceptable
    Admin AJAX: Accessible
    Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, closed, spam, orphan, hidden, refunded, failed, revoked, cancelled, abandoned, processing

    ### Server Environment ###

    Hosting Provider: DBH: i53b3984710742.db.3984710.hostedresource.com:3308, SRV: carsonvalleytrails.org
    Server Info: Apache
    PHP Version: 5.6.30
    PHP Post Max Size: 65 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 1000
    PHP Max Upload Size: 64 MB
    cURL Version: 7.45.0, OpenSSL/1.0.1e
    SUHOSIN Installed: –
    MySQL Version: 5.6.32
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    gzip: ✔
    GD Graphics Library: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Give Configuration ###

    Give Version: 1.8.8
    Upgraded From: 1.8.5
    Test Mode: Disabled
    Currency Code: USD
    Currency Position: After
    Decimal Separator: .
    Thousands Separator: ,
    Success Page: https://carsonvalleytrails.org/donation-confirmation/
    Failure Page: https://carsonvalleytrails.org/transaction-failed/
    Give Forms Slug: /donations/
    Enabled Payment Gateways: Braintree, PayPal Standard, Offline Donation
    Default Payment Gateway: Braintree
    Admin Email Notifications: Enabled
    Donor Email Access: Disabled

    ### Session Configuration ###

    Give Use Sessions: Enabled
    Session: Disabled

    ### Active Give Add-ons ###

    Give – Braintree Gateway: ✔ Licensed – by WordImpress – 1.1.1

    ### Other Active Plugins ###

    All In One WP Security: by Tips and Tricks HQ, Peter, Ruhul, Ivy – 4.2.2
    bbPress: by The bbPress Community – 2.5.12
    bbPress Import & Export: by HikeForce – 2.0.0
    bbp style pack: by Robin Wilson – 3.5.9
    Better Notifications for WordPress: by Made with Fuel – 1.6.6
    Contact Form 7: by Takayuki Miyoshi – 4.8
    CoolClock: by RavanH – 3.3
    Custom Facebook Feed: by Smash Balloon – 2.4.6
    Custom Login: by Austin Passy – 3.2.5
    Enhanced Media Library: by wpUXsolutions – 2.4.5
    Enhanced Text Widget: by Boston Dell-Vandenberg – 1.4.5
    Fast Secure reCAPTCHA: by fastsecure – 1.0.20
    GD bbPress Attachments: by Milan Petrovic – 2.4
    Google Maps Easy: by supsystic.com – 1.7.6
    Hide Admin Bar From Non-admins: by Stranger Studios – 1.0
    Image Widget: by Modern Tribe, Inc. – 4.4.5
    Import Users from CSV: by Ulrich Sossou – 1.0.0
    Instagram Feed: by Smash Balloon – 1.4.9
    iQ Block Country: by Pascal – 1.1.43
    Members: by Justin Tadlock – 1.1.3
    My Custom Functions: by Arthur Gareginyan – 4.4.1
    Nav Menu Roles: by Kathy Darling – 1.8.6
    Page Links To: by Mark Jaquith – 2.9.9
    Paid Memberships Pro: by Stranger Studios – 1.9.2.2
    Paid Memberships Pro – Add Member Admin: by Stranger Studios – .1
    Paid Memberships Pro – Add PayPal Express Add On: by Stranger Studios – .5.1
    Paid Memberships Pro – Address For Free Levels Add On: by Stranger Studios – .4.2
    Paid Memberships Pro – Advanced Levels Page Shortcode Add On: by Stranger Studios – .2.4
    Paid Memberships Pro – Better Logins Report Add On: by Stranger Studios – .2.3.2
    Paid Memberships Pro – Donations: by Stranger Studios – .4
    Paid Memberships Pro – Email Templates Add On: by Stranger Studios – 0.7.1
    Paid Memberships Pro – Extra Expiration Warning Emails Add On: by Stranger Studios – .3.7.1
    Paid Memberships Pro – Import Users from CSV Add On: by Stranger Studios – .3.3
    Paid Memberships Pro – Member Directory Add On: by Stranger Studios – .5
    Paid Memberships Pro – Member History Add On: by Stranger Studios – .2.4.2
    Paid Memberships Pro – Membership Manager Role Add On: by Stranger Studios – .3
    Paid Memberships Pro – Pay by Check Add On: by Stranger Studios – .7.7
    Paid Memberships Pro – Register Helper Add On: by Stranger Studios – 1.3.4
    Paid Memberships Pro – Reports Dashboard Add On: by Stranger Studios – .1.1
    PMPro Customizations: by Stranger Studios – .1
    Postman SMTP: by Jason Hendriks – 1.7.2
    Simple Calendar: by Moonstone Media – 3.1.9
    Theme My Login: by Jeff Farthing – 6.4.9
    UpdraftPlus – Backup/Restore: by UpdraftPlus.Com, DavidAnderson – 2.13.4.1
    Who Hit The Page – Hit Counter: by mahlamusa – 1.4.5
    WP-Memory-Usage: by Alex Rabe – 1.2.2
    WP Crontrol: by John Blackbourn & contributors – 1.5

    ### Inactive Plugins ###

    Akismet Anti-Spam: by Automattic – 3.3.2
    All-in-One WP Migration: by ServMask – 6.50
    JSL3 Facebook Wall Feed: by Takanudo – 1.7.4
    LowerMedia Sticky.js Menus: by Pete Lower – 3.1.0
    WP101 Video Tutorials: by WP101Plugin.com – 0.3

    ### Active MU Plugins ###

    System Plugin: by – 3.7.1

    ### Theme ###

    Name: Storefront Child 01
    Version: 2.1.2
    Author URL:
    Child Theme: Yes
    Parent Theme Name: Storefront
    Parent Theme Version: 2.2.3
    Parent Theme Author URL: https://woocommerce.com/

    Thanks!

    Mike

    Hi Matt –

    I upgraded to v1.8.11 and the donation receipt is now displaying properly again.

    Thanks!

    Mike

    Plugin Author Matt Cromwell

    (@webdevmattcrom)

    Glad to hear, thanks for following up with that and for the confirmation. And thanks for using Give!

Viewing 4 replies - 1 through 4 (of 4 total)
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