Conflict with other plugins that connect to Google?

  • Resolved aezzell2020

    (@aezzell2020)


    3 years, 2 months ago

    I had previously installed and set up the Site Kit by Google plugin and the WP Mail SMTP plugin, both of which require connecting to a Google account (in my case, I was using a Google Workspace account). I later installed the Private Google Calendars plugin, using that same Workspace account, and that’s been working just fine, also.

    I recently tried to reconfigure the WP Mail SMTP plugin to use a different “from” email address, and authentication kept failing. Oddly, when I clicked the “Back” link on the authentication error message, I was returned to the Private Google Calendars settings screen.

    In the midst of trying to get the WP Mail SMTP plugin reconfigured, I accidentally clicked the button that resets Site Kit by Google. Then I was unable to reconnect that – again, unable to get past the authorization step. The “Back” link on the authentication error message again sent me to the Private Google Calendar settings screen.

    Throughout all this mess, I tried using private windows, removing all mention of the two plugins from the WordPress database – nothing worked.

    I really didn’t want to deactivate the Private Google Calendars plugin, because it’s used on a live site, but I finally did and was able to configure both the Site Kit by Google plugin and the WP Mail SMTP plugin, using a different Google account for each. I then reactivated the Private Google Calendars plugin (using the account I used for Site Kit by Google), and everything seems to be happily working again. <knock wood>

    Does this make sense to anyone?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter aezzell2020

    (@aezzell2020)

    3 years, 2 months ago

    Oops – I left out the part where, some weeks ago, I changed Private Google Calendars to use a third Google Workspace account.

    So all 3 plugins were connecting to the same Google Workspace domain, but different users.

    Plugin Author michielve

    (@michielve)

    3 years, 2 months ago

    Hi,

    Thank for your detailed description of the issue.
    It looks like it’s not so easy to track down what exactly is the cause of this issue, bug if I understand correctly you have everything working again.

    Maybe some of it is caused by the fact that if you want to start again with the authorisation, you first need to revoke this plugins access to your account (https://myaccount.google.com/permissions).

    BW,
    Michiel

    Thread Starter aezzell2020

    (@aezzell2020)

    3 years, 2 months ago

    Maybe some of it is caused by the fact that if you want to start again with the authorisation, you first need to revoke this plugins access to your account

    For me, simply deactivating the Private Google Calendars plugin did the trick. And then when I activated the plugin again, it worked just fine. I didn’t have to reauthorize anything.

    I have verified that this happens the same way on 2 different copies of the site. If you come up with anything you want to test, please let me know, and I’ll be happy to test it on my dev site.

    I’m happy to have found a work-around, but it would be nice if the plugins didn’t interfere with each other.

    Thanks!

    Plugin Author michielve

    (@michielve)

    3 years, 2 months ago

    I cannot tell when I have time to investigate this further, but I put it on the TODO list.

    • This reply was modified 3 years, 2 months ago by michielve.
    Plugin Author michielve

    (@michielve)

    3 years, 2 months ago

    I think I solved this issue in the latest version 20220318.

    Thread Starter aezzell2020

    (@aezzell2020)

    3 years, 2 months ago

    <fingers crossed>

    I can tell you this – I just realized this morning (March 21) that I had apparently disconnected my site from Google Analytics while fiddling around with trying to get the WPForms SMTP plugin to work, and hadn’t noticed it. I was able to reconnect to Google Analytics this morning without deactivating Private Google Calendars (my site had updated to version 20220318), so I’m counting that as a win!

    Thanks again for having such a useful plugin, and for your great tech support!

Viewing 6 replies - 1 through 6 (of 6 total)
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