Support » Plugin: Very Simple Event List » Conflict with my website theme – backgrounds removed

  • Resolved tiggerati

    (@tiggerati)


    Thrive Architect 2.5.8 and Thrive Theme Builder 1.6.0. for this site.
    Yesteday I added VSEL plugin short code on a sticky post for events and it removed the background decorations on all my pages in desktop view (but not tablet and mobile views). Now all the blanks spaces are white instead of having an accent colour in places.
    Deactivating VSEL did not restore my hard work.
    Can you please advise.
    I really like VSEL and would like to know what happened and if it is possible to fix.

    Thank you Guido
    Miri

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Guido

    (@guido07111975)

    Hi Miri,

    Are you certain you’ve added the VSEL shortcode properly, because it cannot mess up a site like that. And when de-activating plugin everything should be as before again. Thrive is premium so I’m not able to check this for myself.

    By the way, the 2 events at page “Upcoming Gigs & Events” look fine to me.

    Guido

    Thread Starter tiggerati

    (@tiggerati)

    Thank you for replying Guido.
    I will continue to investigate.
    Could you please keep my ticket open and investigate further also. I will update you with my findings.

    This is the code I implemented on my website to display the upcoming events including the day I posted the code: [vsel]

    Here are some more facts:
    0. I installed [vsel] into a text box on page via Thive architect
    1. I did not install any other Event plugins before VSEL. Raygrech.com is a brand new site.
    2. I installed VSEL on a test site prior to installing on Raygrech.com and it had done the same thing – removed all the background decorations/shading on all pages in Desktop view only. View the URL for raygrech.com in ipad or mobile phone and then on a Desktop on the following pages to see for your self.
    >about
    >bands>Angela Fabian
    >gigs>upcoming events>view events
    3. Confimrmed that the missing shadings/decorations were not caused by updates to Thrive Architect theme builder. Raygrech.com was updated (vs 2.5.8.2) and the test site (heartrageousmedia.com) was not updated(vs 2.5.6.1). Both sites have had the shading knocked out. I just didn’t notice before I installed VSEL onto Raygrech.com.
    Both sites using WP vs 5.5.

    I really appreciate your help.
    I can give you access to the test site to look around in if you like.

    Miri

    Plugin Author Guido

    (@guido07111975)

    Hi Miri,

    You mention for example page “About”. It looks the same at desktop and on my iPhone: 4 text/image blocks with a white background behind it. When scrolling down a “call for action” (See Ray Live!) with yellow/orange background + image. Am I missing something?
    Will check this page at iPad later today.
    Can I reach you via a website? (please don’t add a emailaddress here)

    Guido

    Plugin Author Guido

    (@guido07111975)

    Hi again,

    Just visited the site on my iPad, page “About’ looks te same.

    The only page of the ones you mention that has background decorations/shading is “Angela Fabian Band”. The same applies to the other sub-pages listed underneath “Bands”.

    All other pages have a white background.

    Guido

    Thread Starter tiggerati

    (@tiggerati)

    Hi Guido,
    (Guido) You mention for example page “About”. It looks the same at desktop and on my iPhone: 4 text/image blocks with a white background behind it.
    (Miri) Look closer at your ipad – the text boxes have pale grey shading. On the desktop the grey shading is missing, it is just an all white background

    (Guido) The ones you mention has background decorations/shading is “Angela Fabian Band”. The same applies to the other sub-pages listed underneath “Bands”.
    (Miri) Yes, on the ipad all the bands pages have soft peach decorations. But look on the Desktop – it is just all white background – the shadings are missing.

    I have no website for the purpose you suggest. How about this: instead https://www.facebook.com/miriussher/.

    Plugin Author Guido

    (@guido07111975)

    I have just send you a message via Facebook so you can contact me directly.

    About the shadings:

    I don’t see shading behind the text block at page “About” in desktop (Chrome) and on my iPhone or iPad.

    I do see shading behind the text block at page “Angela Fabian Band” in desktop (Chrome) and on my iPhone or iPad.

    So are you absolutely certain you aren’t seeing a cached version of your site?

    Guido

    Plugin Author Guido

    (@guido07111975)

    Marking this thread “resolved”. Turned out to be not VSEL related.

    Guido

    Thread Starter tiggerati

    (@tiggerati)

    Thank you for your assistance Guido. Who would have thought it would be my monitor misrepresenting my page!! That was a real gotcha.

    I am very happy with VSEL – it does a fantastic job. I highly recommend it.

    Thanks Guido.

Viewing 8 replies - 1 through 8 (of 8 total)
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