Conflict with modal window

  • Resolved menasaka

    (@menasaka)


    12 months ago

    Hi there,

    After installed easy accordion plugin the modal window script stopped working on my site. As I can understand the issue is with Collapse.js and bootstrap.js (that I’m using on my site) order. Collapse.js just stop modal window opening = AS result I can’t run the youtube video that I run in modal window.

    Thanks

    P

    Bayejid Ahmed

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Pulak Ahmed

    (@pulak00)

    11 months, 4 weeks ago

    Hi @menasaka,

    Thanks for reaching us. Hope you are doing great.

    We have inspected the page link and it seems the video is playing on the modal window perfectly. But we still found a crucial error generated from another plugin that can hamper the functionalities. Check the screenshot to know more about the error.

    Please clear the browser caches and check the URL. If the issue still persists, we suggest you contact that plugin author and fix the error that was generated. We would appreciate it if you can help us to understand how did you figure out that the Collapse.js was the reason behind the modal failure.

    Your understanding and the cooperation would be highly appreciated.

    Have a great day!

    Plugin Support Pulak Ahmed

    (@pulak00)

    11 months ago

    Hi @menasaka,

    This thread has been inactive for a bit, so I’m going to mark it as Resolved now. Please feel free to open a new one if you have any further questions.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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