Conflict with MailPoet

  • arathra

    (@arathra)


    6 years ago

    If I run the MailPoet shortcode [mailpoet_manage_subscription] WITHOUT the UM plugin active, the MailPoet update works fine.

    If UM is active, however, a normal member cannot update their MailPoet settings (they get redirected to the site homepage). However, an admin CAN update their settings.

    So somehow UM is conflicting with MailPoet only for normal members.

    Can you help?

Viewing 1 replies (of 1 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    6 years ago

    Hi @arathra,

    This issue can be caused by some other plugins or your theme conflicting with Ultimate member.
    Can you please do a quick conflict test so we can rule out any conflicts and see if this issue goes away. Here is the doc on how to do a conflict test if you are not sure how to do it.

    Regards.

Viewing 1 replies (of 1 total)
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